Genesys Java Developer.

Inetum
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, French
Experience level
Intermediate

Job location

Remote

Tech stack

HTML
Java
JavaScript
API
Amazon Web Services (AWS)
Azure
CSS
Cloud Computing
Information Systems
Databases
Continuous Integration
DevOps
Electronic Data Interchange (EDI)
Middleware
Github
Java Persistence API
JSON
PostgreSQL
Liquibase
MongoDB
MySQL
Routing
NoSQL
OAuth
Cloud Services
Single Sign-On
SQL Databases
Management of Software Versions
Web Services
Scripting (Bash/Python/Go/Ruby)
Chatbots
Genesys
Spring-boot
Gitlab
GIT
Angular
Kubernetes
Bots
Front End Software Development
REST
Docker
Microservices

Job description

  • Design, develop, and configure interaction flows (IVR, routing, voicebot, bots, chatbot, emails, SMS, messaging, social network, call campaigns, email campaigns, etc.) on Genesys Cloud.

  • Implement and configure ACD strategies, queues, and call management strategies across various channels.

  • Develop and integrate Web Services (REST APIs) to connect Genesys Cloud to the company's information systems.

  • Ensure the integration of Genesys Cloud solutions with CRM tools, databases, etc.

Java Development and Customization

  • Develop microservices in Java to enhance Genesys Cloud features,

  • Implement connectors and middleware to facilitate data exchange between different applications and Genesys Cloud.

  • Automate processes and workflows via specific scripts and applications.

  • Optimize the performance of developed services and ensure their scalability. Requisitos

Requirements

  • 3-4 years experience

Technical Skills

o Genesys Cloud: Development and configuration of flows (Architect), ACD routing,

scripting, bots, reporting.

o API & Web Services: Experience in using and creating REST APIs, OAuth2, SSO,

JSON.

o Java Development: Experience in Java (Spring Boot is a plus).

o Frontend Development: Proficiency in Angular, HTML, CSS, JavaScript.

o Databases: SQL / NoSQL (PostgreSQL, MySQL, MongoDB), JPA, Liquibase.

o DevOps (a plus): CI/CD, Docker, Kubernetes, Helm, HVault.

o Cloud Computing: Experience with AWS, Azure, dMZR be a plus.

o Versioning tools: Git, GitHub/GitLab.

  • Functional Skills

o Good priority management and ability to work independently.

o Excellent communication skills to interact with business and technical teams.

o Experience: Minimum 3 years of experience in Java Full Stack development and on

Genesys Cloud would be a plus.

o Languages: English (documentation and exchanges with editor support),

o French would be a plus.

Información adicional

Modalidad híbrida Madrid 75% remoto. Meses alternos. 50% un mes (3/2 días por semana) y el siguiente full remote. Madrid.

  • 3 years of experience

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