Senior Content Designer

Intro: At Pleo, we're on a mission to revolutionise the way businesses manage company spending. No more outdated processes, clunky spreadsheets, or frustrating delays. Spend management should be seamless, empowering, and surprisingly effective for finance teams and employees alike. We're creating tools that promote autonomy, foster trust, and let businesses focus on what truly matters. About The Role We are looking for a seasoned Senior Content Designer to shape how people understand and experience Pleo. In this role, you'll drive content design for a major area of our product-influencing strategy, defining voice and structure, and delivering outcomes through clear, human-centered communication. You'll work closely with product, design, and engineering leadership, partner across disciplines, and raise the bar for how we design with language at scale. What you will be doing Shape strategy: Partner with product and design leadership to define how content supports business and user goals at

scale. Lead projects: Drive the end-to-end content strategy and execution for major product areas (e.g., onboarding, reimbursements, payments, Cash Management). Advance systems: Build and maintain scalable content design systems, frameworks, and pattern libraries that ensure clarity and consistency across products. Influence & advocate: Champion the role of content design across the organisation, ensuring it's embedded early in product thinking and decision-making. Research & evidence: Partner with Research and Data to test, measure, and validate content solutions; use evidence to influence stakeholders and improve experiences. Cross-functional content work: Collaborate closely with Design, Product Management, Engineering, Marketing, and Localization to align content with broader Pleo strategy. Tackle ambiguity: Work on 0*1 projects and ambiguous spaces, creating clarity and direction where little exists. What you bring Experience: ~5+ years in content design / UX writing, with a proven track record of high-impact product initiatives. Portfolio: Strong portfolio demonstrating end-to-end ownership of product flows, systems, and frameworks-not just copy fixes. Strategic mindset: Ability to connect content decisions to business outcomes, product metrics, and long-term customer value. Systems thinking: Expertise in building scalable systems-content libraries, naming conventions, voice/tone frameworks, design system integration. Leadership & influence: Skilled at driving alignment across teams and functions; able to influence senior stakeholders with clear rationale and evidence. User-centered design: Comfortable with research, usability testing, data analysis, and applying insights to content strategy. Craft & clarity: Mastery of concise, clear, human-centered language; skilled at adapting tone for different contexts and audiences. Accessibility & inclusivity: Understanding of accessibility and inclusive design principles. Extra bonus points if You have, experience working

with design systems or content design systems, You're familiar with performance metrics related to content (e.g., comprehension, error rates, conversion, engagement). You have experience with localization or multi-language content. You are interested in AI tools for content generation or augmentation. Who you'll be working with and reporting to You'll report to our Head of Content Design and work closely with leaders and individual contributors across Product, Engineering, Marketing, and Brand. How you'll develop in this role Play a strategic role in shaping our most important product experiences through language and structure. Influence how we scale content design, evolve our systems, and raise the bar for clarity and quality. Help foster a culture of collaboration, ownership, and craft-where language is treated as design. Annual Salary The annual salary for this position goes from €75,000 to €91,000. Benefits Your own Pleo card (no more out-of-pocket spending!). Lunch is on us for your work days-enjoy catered meals or receive a lunch allowance based on your local office. Comprehensive private healthcare-depending on your location. 25 days of holiday + your public holidays. Hybrid and fully remote working options. Option to purchase 5 additional days of holiday through a salary sacrifice. MyndUp gives employees access to free mental health and well-being support. LinkedIn Learning-acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously. Paid parental leave-we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work. Why join us Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means 'more than you'd expect', and it's been the secret to our success over the last 8 years. We believe that company