IT Service Operations - PDMLink
Role details
Job location
Tech stack
Job description
We empower our people to stay resilient and relevant in a constantly evolving world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make an outstanding addition to our vibrant team. Siemens Mobility is an independent handled company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. The Information Technology (IT) department has the global responsibility for the internal IT of Siemens Mobility. Its goal is to provide a robust and efficient IT landscape derived from business and market demands. Your personality and individuality make the difference. In our team, we increase business performance and point the way into the digital age. Is that exactly your thing? Then live your passion in a cross-location team in which you can actively craft the future of our company. You open up new possibilities for our customers with your competence. Connected with this is an exciting career path that leads you to ever new projects and solutions in the field of IT for Siemens Mobility.
We are looking for an IT Service Operations - PDMLink
You'll make a difference by:
- Drive the continuous adaption of the system landscape
- Support automation of application landscape
- support the application management for the PTC products "Windchill PDMLink" and "Windchill ProjectLink" on AWS
- Define or configure Monitoring application
- Usage of ticket tracking and resolving upcoming issues
- support the operation and the continuous further development of the Windchill PDMLink landscape
- prepare system updates and support tool analysis, tests, documentation, debugging and error correction
- develop the knowledge base including user documentation and tests, implement and release of new features are also part of the task spectrum
- part of IT projects; thereby use tools for the service management (e.g. ServiceNow) and test management (e.g. Polarion)
Requirements
Do you have experience in Terraform?, * knowledge in installation, configuration and customer specific extension of Windchill systems including interfaces to third party systems (e.g. PLM or ERP)
- experience in Windchill PDMLink/ProjectLink
- knowledge of implementation of PDMLink
- knowledge of AWS Infrastructure
- knowledge in Linux and Windows Server
- very good English skills (minimum C1)
- studies in computer science or mechanical engineering or a comparable qualification with corresponding additional skills
- multi-annual relevant professional IT experience (years)
- high flexibility regarding working hours
Preferred Skills
- experiences in software configuration based on scripting
- customer-oriented
- skills in service management, version management and methods to describe processes and their realization in technical uses cases, user stories and workflows
- hardening of OS Images and Applications and Terraform knowledge would be added advantage
- experience in the field of engineering processes, interaction with internal departments or users in construction, simulation, work preparation or manufacturing.
- highly self-motivated
- ability to drive change.
