Services Architect

As a Services Architect at NTT DATA, you'll play a pivotal role in shaping Managed Services solutions that span multiple technology domains. Your day will involve collaborating with clients, as well as our sales and delivery teams, to co-create value-driven designs, ensuring they are competitive, innovative, secure, and viable over multi-year periods. Your expertise in both solution design and sales will be key in closing opportunities with decision-makers.

You'll design complex managed service solutions to meet client needs, integrating technology and service design across various domains. Your Responsibilities will include conducting sales presentations, and product demonstrations, and collaborating with internal teams and partners to ensure supportable service designs. You will validate new design features and delivery models or recommend improvements to existing services. Your role involves developing service design deliverables, obtaining sign-off from technical, service, and costing stakeholders, and providing solutions that are commercially competitive while mitigating risk. You will map client requirements to our service elements and coordinate the development of end-to-end solutions covering cloud services, technology architectures, SIAM, SLA, and ITSM practices.

By executing a consulting approach, you'll create consolidated statements of requirements, transition documents, and costings based on client needs, bridging the gap between current and desired states. You will assist sales teams in presenting architecture solutions focused on cost savings and uncovering growth opportunities. You'll also share client outcomes and market conditions with global stakeholders to evolve and innovate our service strategies.

Part of your role will also involve engaging with vendor management, ensuring a smooth transition to service delivery teams, and assisting with commercial model discussions. Your analytical skills will help discover and analyze DATA inputs, ensuring all service costs are accurately populated to reflect the delivery of the service over the contract term.

• Deep knowledge of Managed Services, including cloud, global, and distributed delivery models.
• Certification in TOGAF advantageous.
• Strong proficiency in Application and Cloud/Infrastructure Managed Services.
• Experience with costing models in collaboration with sales and finance teams.
• Up-to-date knowledge of emerging trends in technology such as devSecOps, Cloud Native Services, and Intelligent Automation.
• Proven track record of designing managed services solutions for large enterprises.
• Strong analytical abilities to evaluate and interpret diverse information.
• Ability to communicate improvements and the value of solutions to stakeholders at all levels.
• Capability to facilitate workshops with clients and internal teams to discover requirements and present solutions.
• Collaborative team member who contributes to team success within a matrixed organization.
• Bachelor's degree in information technology or a related field.

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.