Network Technician

Only professional experience for which candidates can provide official proof of employment will be considered. Candidates could be requested to provide copies of such official documents prior to interviews/test.

• Subsequent extension to this post will be subject to the terms of the Organization's Staff Manual, to satisfactory performance and to availability of funds.

Tests/interviews in connection to this selection procedure will take place approximately 2/3 weeks after the deadline for applications. Applicants are kindly requested to plan their availability during this period accordingly, in case they are short-listed. Selected candidates will be expected to report for duty approximately two to three months after receiving an offer of employment at the latest. This selection exercise may be used to generate a reserve list of suitable candidates that may be used to address Organization's similar staffing needs in the future., The holder of the post is under the responsibility of the Head of Department Infrastructure - Network & Data Centre, is responsible for installing, administering and optimizing networks and associated components of the IT infrastructure of the Organization in accordance with established service levels agreements.

The networks and associated components concerned are cabling systems, switching systems, WiFi systems, routers, firewalls, secure remote access systems, unified communication systems, hosted within the Datacentres of the Organisation, hosted within the Computer rooms of the Organisation at the Headquarters, on remote sites (Regional Bureaus, external Office and NCBs) and Internet accesses or specialized lines allowing their interconnection.

PRINCIPAL DUTIES AND ACTIVITIES

DUTY 1: Daily smooth operation of all systems

• Performs daily monitoring, verifying the integrity and availability of all switches, firewalls, routers, access points, Internet accesses and other network elements.
• Troubleshoots the network infrastructure, and make corrective actions when necessary, Head of Department Infrastructure - Network & Data Centre or a senior team member;
• Participates to On-call duty (out of business hours).

DUTY 2: Design and implementation of solution & network architecture

• Acts as a project resource and work with senior team members to assist with the design and review of new network equipment.
• Assists senior team members with architecting the network infrastructure required to support projects.

DUTY 3: Level 2&3 IT Support

• Prioritizes and responds to Service Desk tickets as appropriate; provides timely response to escalations in accordance with service level agreements (SLAs)
• Assists Member Countries with their connection to I-24/7 network and its usage, through global support or directly, if necessary, within the limit of network team responsibility.
• Trains and guide global support
• Works on document procedures and processes upon request.

Perform any other duties as required by the supervisor.

Do you have experience in VPN?, * At least two years of university education or equivalent in the field of information technology.

• Internationally recognized IT certifications.

Experience required:

• At least 3 years' experience in configuring, and managing netwoks in complex environment ;
• Five years' experience in the area is required if they do not have the required level of education.

Languages:

• Fluency in English. Proficiency in a second official working language of the Organization (Arabic, French or Spanish) would be an additional asset., * In depth understanding of Network fundamentals, including Ethernet, TCP/IP, Internet protocols
• Experience with firewall and access lists configuration
• Experience with WiFi deployment
• Experience with VPN configuration

Complementary knowledge:

• Experience with proxies configuration
• Experience with QoS management
• Experience in structured cabling deployment
• Experience in unified communication systems
• Knowledge of ITIL methodologies and practices

GENERAL COMPETENCIES:

• High level of human relations skills
• Organized, methodical, efficient
• Ability to listen and to co-ordinate
• Teamwork and reporting
• Integrity and commitment
• Willing to travel around the world

INTERPOL is the world's largest international police organization, with 196 Member Countries. Created in 1923, it facilitates cross-border police co-operation, and supports and assists all organizations, authorities, and services whose mission is to prevent or combat international crime.