Engineer I, Information Technology
Role details
Job location
Tech stack
Job description
Fulltime, Office based in Utrecht, The Netherlands, CZ, Prague, Onsite, Czech Republic, EUROPE, CH, Zurich, Office, Switzerland, EUROPE, UK, Derby, Office, London, Manchester & Hull EUROPE
The Field Services Engineer, administers, tests, implements, troubleshoots and maintains Infrastructure architectures to include all related Information Systems and their components. You will provide 2nd level support for Information System related issues, including its relative subcomponents. You will also evaluate, test, and contribute to recommendations on Information Systems and their impact on existing system configurations. This role will independently research and resolve moderately to highly complex technical problems.
As a IT Field Services Engineer, you will
- Windows Client Administration
- Have MS Active Directory and MS Office 365 knowledge
- Manage devices and applications using the Microsoft Intune Admin Centre
- Support of internal customers with technical questions and support issues
- Be accountable for the installation, relocation, or maintenance of hardware (primarily endpoints)
- Be responsible for the planning, coordination, and execution of office openings, moves and closures, We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
Requirements
Do you have experience in Software troubleshooting?, Do you want to work in a fast-paced and exciting environment, where no two days are the same? We're looking for an IT Field Services Engineer who enjoys both a buzz and a challenge., * Prior technical experience in a 24 x 7 IT environment
- Good communication skills, oral, written and presentation
- Effective troubleshooting and problem-solving skills
- Good customer services skills
Benefits & conditions
Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You'll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated