Technical Program Manager - AI Delivery

As a Program Manager, you'll lead the delivery and success of AI agent implementations for enterprise customers. You'll be the key link between our product, engineering, and client teams - translating requirements into action plans, ensuring seamless integrations, and driving projects from kickoff to go-live.

You'll work hands-on with clients, helping them define success metrics, monitor performance, and scale adoption across multiple channels and markets.

What you'll do

• Own end-to-end delivery of AI agent implementations for enterprise clients
• Scope and document requirements, integrations, and KPIs in collaboration with product & tech teams
• Manage delivery timelines, dependencies, and SLAs with precision
• Work directly with client stakeholders (tech, ops, and leadership) to align expectations and drive outcomes
• Identify opportunities for improvement and expansion post-deployment
• Maintain clarity and accountability across all delivery streams

Do you have experience in APIs?, * 3-7 years of experience in Technical Program Management, Implementation, or Delivery in a SaaS or enterprise tech company

• Strong understanding of APIs, data flows, and integration processes
• Proven experience leading complex, cross-functional delivery projects
• Excellent communication and stakeholder management skills
• A proactive, hands-on mindset - someone who thrives in fast-moving, high-stakes environments
• Fluent English (Dutch or another European language is a strong plus)
• Passion for AI, automation, and helping enterprises innovate through technology

• Be part of a team defining how enterprises deploy AI at scale
• Work with cutting-edge technology trusted by global enterprises
• Fast, entrepreneurial environment - high autonomy and high impact
• Competitive compensation and equity package
• Amsterdam-based, hybrid setup

Our client is a fast-growing European AI company redefining how enterprises deliver customer support. They're building a next-generation conversational agent platform that helps global organizations deploy AI agents able to truly understand local language, culture, and context - across voice, chat, and email. Trusted by leading enterprises in telecom, finance, and healthcare and backed by top-tier investors, the company is scaling rapidly across Europe. Join a high-velocity, product-driven AI startup where each team member drives real impact - working with cutting-edge technology, global clients, and founders who combine deep AI expertise with enterprise delivery excellence.