Manager, Solutions Partner

• Actively participate in the technical discovery phase with customers to understand their needs and requirements.

• Assist customers during the integration and onboarding process, ensuring smooth and successful deployment of solutions.

• Explain complex technical concepts to C-level executives and non-technical audiences, ensuring they understand PayPal's technology and value proposition.

• Record and review the solutioning process with the integration team to ensure technical and business requirements are met.

• Represent the technical voice of the customer internally, participating in product design and roadmap reviews to ensure customer needs are addressed., Your day-to-day: In your day-to-day role, you will…

• Lead technical discovery sessions with C-level executives and engineering teams to understand business requirements, payment architecture needs, and growth objectives

• Design and architect payment solutions leveraging PayPal's Complete Payments Platform (PPCP), Braintree, Hyperwallet, and emerging products like Fastlane and JS SDK v6

• Guide platform partners through complex integrations including Connected Path implementations, sub-merchant onboarding, and multi-party payment orchestration

• Represent the technical voice of the customer in product design reviews, roadmap planning sessions, and cross-functional initiatives to influence PayPal's product development

• Conduct technical audits of partner implementations using PayPal's observability tools to optimize performance, conversion rates, and authorization success

• Collaborate with internal teams including Global Product Services, Product Management, Engineering, and InfoSec to resolve escalations and deliver comprehensive solutions

• Develop technical documentation, integration guides, and TechPlans to support partner success and scale knowledge across the organization

• Drive competitive analysis and positioning strategies to win against our competitors in the platform payments market, For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Do you have experience in Software development?, Do you have a Bachelor's degree?, * 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience., * 5+ years of experience in a customer-facing engineering role such as solutions consultant, solutions architect, or sales engineer for a global payments or fintech enterprise

• Executive engagement skills with proven ability to establish credibility with C-level decision makers and technical leaders, confidently leading strategic discussions and workshops
• Deep understanding of payment processing fundamentals including authorization flows, settlement, tokenization, 3DS authentication, and regulatory compliance (PSD2, SCA)
• Expertise in RESTful APIs, webhook architecture, and integration patterns across diverse technology stacks (ERP, CRM, e-commerce platforms)
• Strong knowledge of the software development lifecycle, API-first architectures, and cloud-based SaaS delivery models
• Outstanding communication skills with ability to translate complex technical concepts into business value for both technical and non-technical audiences
• Excellent organizational & project management skills to manage multiple strategic opportunities simultaneously, balancing competing priorities across enterprise accounts
• Experience with payment platforms and marketplace models, including familiarity with sub-merchant structures, split payments, and platform economics
• Proven track record driving technical sales cycles with enterprise platforms, supporting their unique requirements and custom integrations
• Self-motivated learner who proactively stays current with payment industry trends, competitive landscape, and emerging technologies

Preferred qualifications include:

• Experience as a domain expert in the payments space, specifically with platform payments, marketplace solutions, or payment orchestration
• (optional) Prior hands-on experience with PayPal, Braintree, Stripe, Adyen, Checkout, Mollie or Klarna integrations in production environments
• Background in systems design, building and deploying complex distributed applications at scale
• Technical knowledge of payment gateway architectures, tokenization services, and fraud prevention systems
• Experience with BNPL (Buy Now Pay Later) products and analytics solutions
• Familiarity with payment industry certifications and standards (PCI DSS, EMVCo)
• Multilingual capabilities (German, French, Spanish, or Italian) to support EU markets
• Strategic and creative problem-solver who maintains a positive, solution-oriented approach when facing ambiguous challenges
• Track record of influencing product development and advocating for customer needs within a product organization
• Strong collaboration skills to work seamlessly with cross-functional teams including Product, Engineering, Sales, and Account Management

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities., Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.   You must create an Indeed account before continuing to the company website to apply