Operations Support Administrator

• Perform general administration duties and fulfil ad hoc requests.

• Report to the Operations Support Manager with feedback related to submission queries.

KEY RESPONSBILITIES

Key qualities we're looking for include.

· Organise and co-ordinate material deliveries

· Co-ordinate Engineers installation bookings

· Customer complaint handling

· Customer Liaison

· Ensure engineer diaries and payments are correct

· Liaising with field engineering team

Do you have experience in Organizational skills?, We're seeking a highly organised, detail-oriented, and proactive Operations Support Administrator to join our team. The ideal candidate will be an excellent communicator, able to effectively manage multiple tasks while maintaining a strong focus on accuracy and efficiency.

• Thrive in a fast-paced environment, meeting weekly deadlines., · Proven administrative and organisational skills with attention to detail.

· Strong communication skills, both written and verbal.

· IT literate: MS365, Google Workspace, PDF Software.

· Ability to manage multiple tasks and prioritise effectively.

· Experience with data management and maintaining accurate records.

· Problem-solving mindset and ability to adapt in fast-paced environments.

At Eco Approach we're not just industry leaders in property certification and compliance, we're helping make homes and buildings across the UK more energy efficient. From solar and heat pump installations to gas heating, electrical works, and full property compliance (including EPCs, EICRs, and Gas Safety Certificates), we deliver smart, sustainable solutions to over 10,000 properties every month. With four offices covering the UK, we support a diverse portfolio of clients from Big Six energy companies, councils and social housing providers to landlords, developers and homeowners. Our team is made up of skilled engineers, surveyors, and support staff who are passionate about doing things the right way with professionalism and care and a focus on results. We're proud of our collaborative culture and commitment to high standards, and we're growing fast. Joining Eco Approach means becoming part of a company where your work genuinely makes a difference not just to our clients, but to the people living in the homes we help improve every day