React.js Application Support Engineer

Project Role :Application Support EngineerProject Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.Management Level :10Work Experience :4-6 yearsWork location :HyderabadMust Have Skills :Good To Have Skills :Job Requirements : Key Responsibilities : Respond to user/client escalations and engage functional escalation and Management escalation as requiredManage requests incidents on ITSM toolImplement the changes as applicable, test the changes and handover to customer Manage the incidents, infra structure changesRequired for easy transition into role and join on-call group which is high priorityWork as a support lead and follow ITIL processesWorks with the teams on upcoming features to identify risks and dependenciesTechnical Experience : Must have exp in NodeJSGood to have exp in reactjs, JQuery, HTML, CSS, JS and PhythonProfessional Attributes : -Good communiction skill, Leadership skills, team handling skills, analytical skills and good presentation skills and ability to work independentlyAdditional Information : -Willing to work in 24/7 support rotational shifts 15 years of full time education ]]>

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