Oracle Product Lifecycle Management: Service Engineer
Momenta Group
Charing Cross, United Kingdom
2 months ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
SeniorJob location
Remote
Charing Cross, United Kingdom
Tech stack
Agile Methodologies
Component-Based Software Engineering
System Configuration
Data Migration
Oracle Applications
Oracle Fusion Middleware
Oracle Cloud Infrastructure
Custom Reports
Job description
- Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH)
- Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support
- Perform API integration testing, configuring Oracle PDH application components
- Deliver post-production support/hypercare service
- Create custom reports using Oracle tools
- Perform Root cause analysis on recurring issues
- Execute Agile data migration processes
- Conduct quarterly configuration and patch validations/testing
- Analyze and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues
- Perform initial assessment and customization component failures
- Coordinate post-production support/Hypercare requests
- Triage issues related to custom reports using oracle tools
- Manage incidents tickets for Agile data migration challenges
- Track and prioritize quarterly configuration and patch validations/testing requests
Requirements
- 5+ experience with Oracle Cloud PLM solutions
- Strong understanding of product lifecycle management principles
- Proficiency in Oracle PDH application configurations
- Knowledge of API integration and testing methodologies (patch testing)
- Experience with custom reports development using oracle tools
- Background in Agile data migration techniques
- Ability to validate and test system configuration and patches
- Excellent troubleshooting and problem solving skills
- Strong communication abilities with both technical and business stakeholders
