Senior Manager, Salesforce Technical Architect

• Lead and manage technical workstreams on large-scale Salesforce Consumer Goods Cloud programmes, ensuring the quality and timely delivery of all technical solutions.
• Provide technical leadership and guidance to development teams, setting clear expectations, effectively delegating tasks, and taking ownership of the overall technical success of projects.
• Actively engage in the hands-on configuration and customisation of Salesforce Consumer Goods Cloud solutions, tailoring them to meet specific client requirements.
• Lead the development and implementation of solutions, ensuring adherence to architectural principles, best practices, and industry standards.
• Conduct technical workshops to thoroughly understand and document client needs, considering both Consumer Good Cloud capabilities and wider enterprise architecture perspectives.
• Maintain deep knowledge of Salesforce Consumer Goods Cloud features, limitations, and upcoming releases for building robust solutions and making strategic choices.
• Lead the design and architecture of innovative solutions, leveraging your expertise to translate complex business requirements into robust and scalable technical solutions.
• Advise clients on optimal migration strategies from the CG Cloud base data model to the Enhanced data model, ensuring a smooth transition and leveraging advanced functionalities.
• Effectively communicate complex technical concepts to both technical and non-technical audiences, including executive stakeholders.
• Actively participate in pre-sales activities, collaborating on proposals and translating client business goals into compelling architectural solutions.
• Mentor and coach junior technical team members, fostering their growth and development.
• Cultivate a strong internal and external network, actively advocating for best practices in technology and engineering both within and outside the firm.

• Proven track record as a Technical Lead and Architect, with hands-on experience developing custom Salesforce solutions using Apex, Visualforce, Aura, and LWC, adhering to best practices and optimisation techniques.
• Extensive experience implementing Salesforce solutions within the Consumer-Packaged Goods (CPG) industry.
• Deep understanding and practical experience with both the base and enhanced versions of Salesforce Consumer Goods Cloud.
• Architect, design, and deliver end-to-end Salesforce Consumer Goods Cloud solutions, encompassing both online and offline functionalities.
• Experience in data migration, data modelling, and security considerations within the Salesforce Consumer Goods Cloud environment.
• Experience in configuring and customising the CG Cloud offline app using VS code based modular development.
• Deep understanding of data synchronisation mechanisms, conflict resolution strategies, debugging and data storage options for offline apps.
• Consumer Goods Cloud Accredited Professional or equivalent certification.
• Proficiency in SDLC, DevOps, tools, and best practices, with a focus on applying them effectively within a Salesforce development context (e.g., CI/CD, trunk-based development, feature toggles).
• Experience working in Agile delivery environments, including familiarity with various Agile methodologies and alternative project delivery approaches.
• Strong understanding and practical experience with various integration approaches, patterns, and standards within the Salesforce ecosystem, including event-based, ETL, ESB, point-to-point, REST, SOAP, and Canvas.
• Expertise in Salesforce security and privacy best practices, encompassing SSO, user provisioning and management, OAuth flows, and data encryption at rest.

Desirables:

• Exceptional Communication: You should possess confident and adaptable communication skills, enabling you to effectively convey complex technical information to diverse audiences, including technical and non-technical stakeholders, colleagues, and clients. Candidate's presentations, written communication, and verbal explanations are clear, concise, and tailored to the audience's needs.
• Relationship Building & Stakeholder Management: You should be an attentive listener who excels at building rapport and fostering strong, trusted relationships with senior client stakeholders, particularly within technical leadership roles.
• Experience working in a technical pre-sales capacity, producing bid documentation and participating in bid meetings with client.
• Contribute to thought leadership initiatives by developing white papers, blog posts, or speaking engagements that showcase expertise in sales transformation.

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