QA Technician
Role details
Job location
Tech stack
Job description
We are now seeking a Quality Technician to join our Quality Team to oversee different areas of quality. This will include goods in, ensuring procedures and specifications are met, compliance with Quality standards, returns, complaints and supplier compliance., The Quality Technician will be trained to develop an understanding of quality across all areas of the business. Reviewing the quality of goods as they come into the business, ensuring they meet specifications. Completion and maintenance of company and customer specifications. Ensuring returns and complaints are handled effectively and assisting with supplier compliance., * Inspection of incoming goods
- Technical testing as required
- Approval of product samples
- Assisting in improvements to the QMS in compliance with BRCGS
- Handling of complaints / root cause investigations
- Maintaining complaints system and ensuring quick progression through each stage
- Liaising with suppliers and colleagues
- Recording of results and report writing
- Use of Quick Base, SAP and standard computer packages
- Completion of Euro Packaging specifications and customers own format specification
- Completion of QA/Technical based queries from internal and external sources
- Assisting in supplier compliance
- Control of blocked stock and returns
- Control of FSC artwork
Requirements
Do you have experience in SAP?, * Experience of working in quality, ideally in a warehouse / retail environment
- Knowledge of root cause analysis and corrective actions would be an advantage
- Working with customers and suppliers
- The ability to plan and prioritise workload
- The ability to communicate effectively
- To be accurate and detailed
- Experience of Word and Excel
- The ability to work alone but also to be a team player
- Experience in SAP / BRCGS Packaging standards would be an advantage
- Understanding of ISO:9001
- Working against procedures and specifications
