Graduate Application Engineer
Role details
Job location
Tech stack
Job description
At LOMA SYSTEMS , we don't just manufacture inspection equipment-we safeguard what matters most: consumer health and product integrity. As a premium global leader in food and pharmaceutical inspection technology, we invite you to be part of a team that's shaping the future of food safety., We are seeking a skilled and proactive Graduate Application Engineer to join our dynamic Internal Sales team. In this role you will be a crucial link between customers, sales teams, and engineering to ensure the creation of successful specifications, proposal documents and delivery of technical equipment orders. You will need to take a technical and commercial view to the total viability of an order/enquiry by balancing commercial goals against our engineering capability and effort.
What will you be doing?
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Assess customer applications to understand appropriate product specifications.
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Review incoming orders for correct technical and commercial alignment. Prepare accurate proposals, including technical configurations and cost calculations.
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Enter order details into ERP/IT systems and prepare formal order acknowledgments.
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Resolve technical, application-related or delivery concerns.
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Engage with customers to secure drawing approvals for complex orders.
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Ensure all necessary documentation is created for sales support, manufacturing, testing and compliance.
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Maintain an organized database of machine drawings and past designs.
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Provide input for design guide updates and suggest improvements.
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Assist in product testing to validate customer requirements are met.
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Participate in technical enquiry meetings to support the sales process.
Requirements
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Ability to manage high-volume customer interactions and complex sales order processes, ensuring accuracy and customer satisfaction.
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Demonstrable problem-solving skills.
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High attention to detail.
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Excellent verbal and written communication skills applied confidently at all levels.
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Proficient in using related software e.g. Microsoft Office Excel to high level.
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A role model of Loma's behaviours (Hands-on, One Team, Positive Mindset, Delivering on our Commitments, Taking the initiative) and ITW Values.