Junior Infrastructure Specialist

• Install and maintain products and services according to Group standards and policies and to agreed service levels in line with the Platform Roadmap.
• Provision of technical support (which will include both incident and problem resolution) for systems and processes in complex environments.
• Carry out technical activities in support of project delivery, service improvement and ongoing support of the platform which may involve out of hours working.
• Remediate risks associated with the environment as requested by senior SMEs.
• Able to provide support on a standard hours, and Out of Hours basis where requested to support change implementation.
• Ensure all elements of the Unisys delivery of Business and Internal projects are completed to specification and plan.
• Ensure delivery to all internal customers is controlled in a standard and repeatable way using best practice processes and tools to deliver a world class service.
• External team liaison and project team representation if required to support senior SMEs.
• Prioritisation of incidents and problems ensuring regular updates are provided on all Severity 1 and 2 issues.
• Challenges existing practices and approaches, and regularly suggests improvements and new ideas that will benefit the experience of the Business / Customers when dealing with Group CIO.
• Completes complex and non-standard assigned tasks, e.g. hardware / software installation, within timescales, and completing all required documentation to the required standard.
• Uphold Lloyds Banking Group Values and Behaviours whilst showing a high level of commitment to the role.

• Candidate should have service-oriented mind-set and be capable of delivering to challenging timescales
• Be able to work in a team environment under the instruction of a senior colleague
• Flexible approach to work to meet project & service demands 24 x 7
• Possess good communications skills

Role Specific Capabilities & Knowledge:

• Basic knowledge of Unisys Clearpath Platform Software & Hardware Infrastructure
• Basic knowledge of Operating System & Components, Communications Software, Networking & Supporting Software Products
• Basic knowledge of Unisys Databases
• Capability to learn programming languages (including): COBOL, C, Python, SSG, MASM / Assembler.
• An awareness of ITIL processes including Service, Change and Incident / Problem awareness of other platforms / technologies (including): Windows Server, Linux, MQ, IIS, SQL, ASP, Visual Basic, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 24 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose?