Software Engineer II

We are looking for a Software Engineer to support Salesforce CRM applications in the Business Systems group within the IT organization. Seeking a talented technical resource who has experience in architect, design, develop, and articulate solutions based on a customer's strategic business and technical requirements. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment. The candidate must possess superb communication, analytical and time management skills. In Addition, he/she must demonstrate ability and desire to continually learn new technologies in a changing environment; analytical and problem-solving way of thought; overall resilient, flexible, and enthusiastic personality. The candidate is responsible for developing and maintaining Salesforce applications.

• Should be a go getter and able to develop the solution independently and timely manner.
• Experience with Salesforce Sales Cloud and Service Cloud (application design, architecture and development using Salesforce.com),.
• Use deep business knowledge of Salesforce products to drive solution architecture and analysis engagement for major initiatives.
• Applied knowledge of SFDC and CRM processes including Sales, Services and Marketing functions., * Bachelor's degree in computer science OR equivalent experience and demonstrated IT work experience
• Minimum of 5 years of Salesforce (SFDC) systems implementation experience, certification preferred.
• Minimum of 2 years of experience developing Salesforce customizations (Apex/VF), Lightning, Integrations, and developing and executing data migrations.
• Experience in providing program oversight and solutions architecture for salesforce.com applications. Excellent analytical, technology, communication, decision making and problem-solving skills.
• Excellent verbal and written communication to technical audiences, non-technical audiences, and senior management

Experience in Salesforce with end-to-end implementation in the following areas:

• Experience in implementation of projects using Agile and Iterative approach
• Understanding of key SFDC architectural concepts and how they influence design
• Background with architecture concepts (integration styles, architecture styles, design patterns)
• Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and Lightning.
• Strong knowledge of software quality assurance best practices and methodologies

Microsoft is a global technology company headquartered in Redmond, Washington. Our mission is to empower every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices that help individuals and businesses realize their full potential.

Our flagship products include the Microsoft 365 productivity cloud, Windows operating system, Azure cloud platform, and Dynamics 365 business applications. We are also a leader in areas such as artificial intelligence, cybersecurity, developer tools, and gaming through Xbox and Game Pass.

With operations in more than 190 countries and over 220,000 employees worldwide, Microsoft is committed to responsible innovation, inclusive economic growth, and sustainability. We work closely with governments, industries, and communities to ensure that technology serves the public good and helps address some of the world’s most pressing challenges.

As we celebrate our 50th anniversary in 2025, we continue to look forward—investing in AI, cloud, and quantum computing to shape the future of work, education, and society at large scale.