ERP Change Manager

Client Delivery

• Design, drive and deliver comprehensive change strategies to support adoption of new processes, technology, organisation and cultural changes

• Lead the development and implementation of integrated change plans, understanding critical dependencies with workstreams and external programmes

• Lead Change Management activities to support complex, HR/Finance transformation programmes underpinned by Workday [ideally but not essential]

• Provide coaching, education and mentoring to client change teams, building capability and establishing sustainable client change skills

• Act as an integral and collaborative part of the project team - with time on client site at required at key points in the programme

• Development of change impact assessments and change dashboards to be used with Executive stakeholders to drive the readiness and adoption agenda

• Understanding of change network concepts and how to best advise our clients on solutions that will work for their specific needs - roles, sizing, activities etc.

• Solid understanding of communications required to support complex technology transformations, including comms planning, innovative channels, specific hotspots and effective engagement tactics

• Solid understanding of learning, training and knowledge strategies - how to effectively plan, resource and develop a learning curriculum based on audience groups and maximising the use of innovative technology

• Solid understanding of how to scope and shape best of breed solutions to provide an end-to-end change journey, with employee experience at the heart

Practice Development

• Supporting the development of the CloudRock change management industry Point of View and associated methodology, framework and toolkits

• Working with the wider CloudRock global off-shore / near-shore teams to co-create the Change Toolkit, leveraging appropriate skill-sets

• Supporting the on-going development of the CloudRock change capability - for the change teams, for future change graduate cohorts and the wider team to increase understanding of our offering, services and capabilities

Business Development

• Supporting development of the change management go-to-market strategy and sales proposition - including pitch decks, demos, Partner and client briefings

• Embedding change and adoption deliverables / activities throughout the CloudRock end-to-end programme methodology

• Proactively participate in sales processes, through supporting RFP responses and getting involved in Phase 0 projects

• 8+ years of technology enabled change management experience including at large-scale, global organisations and major transformations

• Versatility - can work across the full lifecycle of a technology programme and range from being strategic to hands-on when needed

• Workday / SAP / Oracle - HCM / Financials experience

• Knowledge of latest technologies to support delivery of change management - MENTI, MIRO, PowerBI, LMS, ServiceNow

• End to end transformation experience - HR / Finance / Supply Chain / Target Operating Model / Shared Services / GBS etc.

• Business development experience - working on client proposals, bids and pitches

• Experience of designing, building and utilising Change Frameworks and toolkits

• Exceptional consulting, communication and presentation skills

• Ability to design, lead and facilitate engaging in-person and virtual workshops

• Ability to establish and maintain strong relationships, working at all levels within an organisation

• Problem solving and root-cause identification skills

• Flexible and adaptable; able to work in ambiguous situations

• Resilient and tenacious with a propensity to persevere

• Must be a team player and able to work collaboratively with and through others

• Familiarity with project management approaches, tools and phases of the project lifecycle

• A great environment to learn, develop and be successful in what you do
• Opportunity to support our work with some of the World's most recognisable brands
• Competitive package and hybrid work model
• Travel opportunities for key events
• Career growth opportunities (as we're growing rapidly!)

CloudRock is a leading digital transformation consultancy, headquartered in the UK, with offices in India, US, Portugal & Australia. We have an outstanding reputation within the ERP ecosystem and have some of the best consultants sector. We offer you a competitive total rewards package, continuing education & training (including Certified training), and tremendous potential with a growing worldwide organization.