SAP Security & Authorisations Analyst - Local Authority
Spinwell Global Limited
Charing Cross, United Kingdom
1 month ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 47KJob location
Charing Cross, United Kingdom
Tech stack
Business Software
Information Systems
Document Management Systems
SAP ERP
SAP Applications
SAP NetWeaver Business Warehouse
SAP Implementation
SAP Sales and Distribution
SAP Security
User Administration
Job description
- Responsible for executing support activities to enable fault resolution within the agreed SLAs to ensure the restoration of the services within the team's portfolio
- Responsible for developing and delivering recommendations to resolve critical defects and manage wider implications of system faults to ensure the restoration/improvement of the service
- Assisting in recommending service and process improvements to ensure effective handling and correction of defects in the environments
- Accountable for resolving incidents and fulfilling Service Requests within SLA targets, which are assigned to themselves, or ensuring they are moved to the correct resolver team
- Escalating service incidents to a higher severity when appropriate to ensure the on-going security and safety of business operation and delivery of service within SLAs
- Responsible for Technical Knowledge Management, peer to peer training and knowledge handover to Application Engineers.
- Accountable for assisting Projects and other technical teams to deliver new services / update existing services in their portfolio
Requirements
- Working knowledge of ITIL V3 Service Management
- Knowledge of current/emerging technologies and processes employed in Enterprise-Wide IT services
- Knowledge of two or more of the following
- Enterprise Resource Planning, Asset Management Systems, Revenue Collection, Document Management, Real-Time Information Systems, Forms Platforms, Operational Support, Reporting, Monitoring Applications, ITSM Toolsets and integration technologies/systems.
- Knowledge of agile project management methodologies.
- Working knowledge of solutions development methodologies.
- The application of security roles, design build and support within an SAP implementation
- Competent in SAP Security and Authorisations (Technical and Analysis)
- SAP Application Experience across SD, MM, PP, WM, QM FICO, BW
- Expert in Governance Risk & Compliance (GRC)
- Comprehensive SAP security and user administration technical experience;
- Decision making experience in security and authorisations;
- Experience using security and authorisation transactions including SU01, SU10, SUIM, SU53, PFCG, and SU24
- Comprehensive SAP license experience
- Central User Administration (CUA) transactions, SCUA, SCUL, SCUM
- Role Administration, to include composite and derived roles
- HR authorisations and structural profiles
- Strong understanding of SAP security and authorisations interaction between the mySAP ERP suite of applications
- SucessFactors role-based permissions
- Demonstrable experience of working in a complex multi-site environment dealing with business applications and real time implementation systems.
- Proven track record of working within a support or operations environment.
- Well-developed experience of issues and incident management and working within agreed SLAs.
