Service Management Implementation Technical Consultant

Are you ready to take your career to the next level? This exciting opportunity as a Technical Consultant offers the chance to work on innovative projects, deliver impactful solutions, and collaborate with a dynamic team. If you're passionate about technology and thrive in a professional environment that values expertise and excellence, this role could be your perfect match. With a focus on delivering high-quality services and transforming businesses through cutting-edge solutions, this company offers a rewarding and inspiring work environment where your skills will truly make a difference.

What You Will Do:

• Deliver ITSM implementations using industry-leading tools such as Jira Service Management, HALO ITSM, and Freshdesk.

• Support Agile transformations by leveraging Jira Software and Advanced Roadmaps.

• Execute Server-to-Cloud and Server-to-Datacentre migrations for Atlassian products.

• Develop and deliver engaging training sessions on IT products and Agile methodologies.

• Collaborate with clients to understand their requirements and implement tailored solutions.

• Monitor project progress and risks, ensuring seamless delivery and client satisfaction., This role is based in the UK, offering flexibility to work remotely with occasional travel to client sites as required.

A minimum of two years' experience in a technical consultancy or end-user administration role with Atlassian products.

• Comprehensive knowledge of the Atlassian product suite, including Jira Software, Confluence, and Jira Service Management.

• Understanding of Agile project principles and/or ITSM methodologies.

• Experience in delivering end-user training and liaising with clients to manage expectations.

• Familiarity with technologies such as Python, SQL, AWS, REST, JSON, and JavaScript is advantageous.

By joining this company, you will contribute to its mission of empowering organisations with innovative technology solutions. The company is dedicated to delivering exceptional services and fostering long-term client relationships. You'll play a vital role in driving success, ensuring clients receive tailored solutions that meet their unique needs. This is a chance to be part of a team that values professionalism, diligence, and integrity, while providing opportunities for growth and development.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.