Application Release Specialist
Role details
Job location
Tech stack
Job description
From large vertically integrated groups to smaller specialist operators, our customers enjoy a variety of service offerings, ranging from applications support to the access of fully crewed data centres available 24x7. To ensure business continuity, we undertake several projects with our clients, which typically involves implementing our ATCOM software - operated on the Oracle platform. We have an exciting opportunity for an Application Release Specialist to join our small Support team already performing release management activities servicing our internal teams and end customers. We are looking for candidates who are inspired to challenge the norm and help us evolve the customer journey., Are you a smart, ambitious graduate or an experienced professional looking to grow your technical skills? We are seeking enthusiastic individuals to join our UNIX Support Team as Application Release Specialist. In this pivotal role, you will be responsible for releasing our product to internal Development and QA environments, as well as customer test environments, enabling our teams and customers to commence their test cycles. Once the test cycle is complete, you will also be involved in deploying to the production system, which is usually done outside of regular working hours. This may involve multiple releases throughout the day across various internal and customer environments. Your contributions will be vital to the software delivery lifecycle, ensuring seamless collaboration between the QA and Development teams., As part of a growing team of 5 but working with our extended Managed Services Team, you would be accountable to:
- Facilitate the delivery of software releases to QA and Customer Test environments.
- Coordinate your time to optimise busy schedules and multiple releases.
- Document and communicate all changes for releases to both the internal teams and the customer.
- Clone/Refresh QA systems with Customer Test data.
- Apply OS patches to the Linux systems and Oracle patches to QA databases.
- Manage resources/capacity for QA systems.
- Triage and help to resolve any environment issues affecting internal and customer teams.
- Build and maintain stakeholder relationships internally and externally.
- Create new environments as required.
Requirements
Good communication skills, * Preferably, knowledge of SQL and PLSQL.
- Proficiency in UNIX Shell Scripting is preferred.
- Familiarity with Windows System administration tasks, particularly IIS.
- Ideally, a degree in computer science or a related field.
- Knowledge of any RDBMS, ideally Oracle or SQL Server.
- Ability to multitask and manage diverse tasks simultaneously.
- Flexibility to work both in a team and individually with limited supervision.
- Strong organizational skills and attention to detail.
- Exceptional customer service, communication, and problem-solving skills.
- Interest in pursuing or furthering a career as an Oracle DBA/SQL Server Specialist.
- Experience in or a desire to learn about the travel domain.
- Eagerness to become proficient with our applications and understand new software requirements.
