Blockchain Application Support Engineer

Crypto
22 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 51K

Job location

Tech stack

JavaScript
Azure
DevOps
Elasticsearch
Node.js
Blockchain
Prometheus
Data Logging
Fluentd
Grafana
Kubernetes
Information Technology
Kibana
Docker
Go

Job description

  • Primary responsibilities to ensure the application is running at all times in Production.
  • Manages other non-production environments such as pre-production/staging.
  • Strong understanding of application features and all supported blockchains.
  • Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments.
  • Ability to apply fixes, improvements or optimization on the applications and infrastructure.
  • Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses.
  • Monitor, troubleshoot and triage application alerts and issues.
  • Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed.
  • Continuously improve on monitoring tools and processes.
  • Coordinate DR testing and audit.
  • Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
  • For senior individuals, the responsibility includes communication with stakeholders on application issues.

Requirements

  • Degree in Computer Science or Engineering or Information Technology or similar discipline
  • Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
  • Past job experiences in supporting applications
  • Attention to detail with an analytical mindset
  • Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
  • Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
  • Experience in deploying in various cloud (Azure, Google, Amazon)
  • Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
  • Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
  • Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)

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