Manager, HR, IT & OperationsLepra

• Applications will be reviewed on a rolling basis, so early applications are encouraged. Find out more and apply today

Join Lepra , an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations .

This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You'll play a vital part in building a positive, inclusive, and high-performing workplace that enables our teams to thrive., The Senior Manager- HR, Operations, and IT plays a key role in supporting Lepra's people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands-on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation., The Senior Manager - HR, Operations, and IT provide functional leadership across human resources, operational management, and information systems. The postholder ensures that Lepra's people, processes, and infrastructure enable a high-performing, inclusive, and compliant organisation.

Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions.

Working Relationships

Reports to the Director of Finance and Operations

Working with all of Lepra UK on all matters regarding HR, Operations and IT.

Will liaise across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles.

Will work closely with the Senior Management Team and Trustees

Key Responsibilities

The job holder will ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers. They will provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants. They will also provide support to the Trustees and SMT in an efficient, effective and confidential manner.

1. Organisational Support

• Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation.
• Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters.
• Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience.
• Oversee key internal processes that underpin organisational effectiveness, including performance, policy, and data management.
• Support health and safety compliance within the organisation.
• Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation, and minute-taking
• Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations.
• Coordinate Trustee and Board-related administration as required.
• Contribute to operational efficiency by supporting the implementation of improved systems and processes.

2. Human Resources and People Development

• Ensure HR policies, frameworks, and practices promote fairness, inclusion, and staff wellbeing.
• Lead on workforce planning, recruitment, and providing support on retention strategies.
• Support professional development, performance management, and engagement initiatives.
• Ensure compliance with employment law and uphold best practice in employee relations and safeguarding.

3. Operations and Governance

• Oversee office management, facilities, and supplier relationships to maintain effective operations.
• Support Board and Committee administration, including minute taking.
• Lead the re
• Contribute to the development of a collaborative, transparent organisational culture.

4. IT and Data Management

• Provide oversight and strategic support to the IT and Data Officer.
• Ensure secure, efficient, and user-focused IT systems are in place.
• Support the organisation's data governance framework, ensuring compliance with GDPR and data protection legislation.
• Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability.

5. Culture, Inclusion, and Wellbeing

• Champion Lepra's commitment to Equity, Diversity, and Inclusion (EDI).
• Promote a positive workplace culture that prioritises wellbeing, respect, and collaboration.
• Ensure that HR and operational processes align with organisational values and support staff engagement.
• At Lepra, you'll join a small, friendly, and mission-driven team working collaboratively across the UK, India, and Bangladesh.

We're looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands-on, solutions-focused approach. CIPD Level 5 or equivalent experience is desirable.