UX Designer
Role details
Job location
Tech stack
Job description
You design cross-platform and cross-channel top notch user experiences for digital products based on viable user insights, detailed customer journeys and explicit personas. All targeted towards user needs first without compromising business value.
Especially in the empathy and ideation phase of a project, but also in later phases, you are responsible for maintaining top class holistic user experience based on the initial service design idea.
Together with a team of talented Interaction- and Visual Designers and in collaboration with Service Designers and User Researcher/Tester you lay the foundation of a design and interaction concept that enhance users' life.
You are a born storyteller, enabled and experienced in communicating design concepts, decisions and thought work to clients and plan/facilitate (design thinking) workshops in order to create Personas, detailed User Journeys, overall UX Design templates and to formulate thought processes and rationales.
Requirements
- You are proficient and experienced in all methods around the creative ideation and design process: Workshops, User Journey Designs, Personas, Design Thinking, Design Sprints, Design Concepts, Style Guides (Classic & Living), Nimble Design, Responsive/Liquid Design, etc.
- You have a profound knowledge of all tools of the trade within the creative process: Adobe CS, Wireframing Software, Prototyping Software, etc. Knowledgeable in MS Office and agile PM platforms (Atlassian, etc.) is a plus.
- You are experienced in leading small/midsized design teams.
- You use agile methods like Scrum and Kanban and fine to work in complex & long-term engagements directly interacting with client stakeholders.
- You have strong written and verbal communication skills in German and English.