Lead Software Engineer

As a Lead Software Engineer in our Customer Development team, you won't just build software - you'll lead the charge in deploying, customising, and scaling our groundbreaking Frontier platform directly with our enterprise clients.

As we continue to expand our platform's reach, you'll have the unique opportunity to build a scalable AI focussed product, remain close to live customer feedback whilst leading the way in technical best practices.

In this role, you'll be immersed in leading the deployment of Frontier in complex environments, tackling complex real-world challenges using state-of-the-art technology. From optimising multinational supply chain logistics to reducing time-to-market for clinical trials and supporting sustainability goals in various industries, Frontier empowers organisations to make informed decisions through AI-driven insights.

Join us on this exciting journey of transforming decision-making with AI and machine learning, revolutionising how businesses thrive utilising Decision Intelligence.

What you will be doing

At the heart of Decision Intelligence for each customer lies one or more Computational Twins (CT). A CT is a digital representation of an existing business process in which decisions are made. Our platform enables a CT to show historical process performance, model future behaviour and simulate decisions..

As a Lead Software Engineer in the Customer Development team, you'll lead the technical delivery of customer-facing projects, guiding a small, cross-functional team. You'll collaborate directly with customers and their engineering teams to understand their systems and data, and help integrate Frontier into their workflows. This often includes extending or adapting our frontend, backend, and infrastructure-as-code components, as well as supporting the creation of Computational Twins that model complex real-world systems. You'll play a hands-on role in shaping how Frontier is deployed and scaled in production environments, ensuring it delivers real impact from day one.

Your responsibilities will include

• Lead Client Engagements: Act as the primary technical authority and partner for our enterprise clients, guiding them from discovery through to successful production deployment.
• Mentor Your Squad: Lead and mentor a dedicated, cross-functional squad of engineers, fostering their growth and setting the standard for technical excellence and creative problem-solving.
• Architect & Build Solutions: Roll up your sleeves to design, build, and extend components of the Frontier platform (Python, TypeScript, IaC) to meet specific customer challenges and workflows.
• Bridge Product and Delivery: Be the crucial link between our customers and our core product teams. Translate customer needs and implementation challenges into actionable feedback and feature requests that shape the future of Frontier.

• Exceptional Communication: You have a proven ability to distill complex technical concepts for diverse audiences, from client-side engineers to senior business stakeholders. This is crucial for success.
• Pragmatic Leadership: Experience leading complex technical projects and mentoring other engineers, empowering them to do their best work.
• Customer-Centric Mindset: A genuine passion for working with customers, understanding their problems, and delivering solutions that provide immediate value.

Technical Expertise:

• Full-Stack Proficiency: Strong, hands-on experience in full-stack development, with a deep understanding of system architecture and design.
• Core Technologies: Expertise in Python and TypeScript/React.
• Infrastructure & Deployment: Solid knowledge of CI/CD pipelines (e.g., GitLab), Docker, and deploying applications on Kubernetes. Hands on experience deploying scalable applications in one of AWS, Azure or GCP.
• Testing & Quality: A demonstrated history of championing automated testing strategies to ensure robust and reliable code.

At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy, and Fellows from our award winning Fellowship programme. Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest challenges in applied AI. Should you join us, you'll have the chance to work with, and learn from, some of the brilliant minds who are bringing Frontier AI to the frontlines of the world., The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. Faculty is the professional challenge of a lifetime. You'll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you'll learn something new from everyone you meet.