Software Engineer (UK)
Role details
Job location
Tech stack
Job description
We're now on the lookout for a Software Engineer to support our UK Production Support team that is working on delivering high-quality support and solutions to GBST clients. In your role as Software Engineer, you'll work closely with internal teams and clients to resolve issues, assist with version upgrades, and contribute to continuous improvement initiatives., * Provide support to GBST clients in issue triaging, resolution, consultancy, and query management.
- Assist clients with version upgrades and support during UAT cycles.
- Analyse defects, create development tickets with detailed investigation notes, and propose solutions.
- Collaborate with technical analysts, business analysts, and service desk analysts to resolve client issues.
- Participate in team meetings, knowledge sharing, and continuous improvement initiatives.
- Ensure compliance with GBST policies, standards, and local statutory requirements.
- Provide out-of-hours support to clients when required.
Requirements
Do you have experience in WebSphere?, * A background in software engineering and a solid understanding of the software development lifecycle (SDLC).
- Technical experience with OOAD, SOA, Java, J2EE, Spring, React.js, Node JS, Hibernate, SOAP/REST web services, Spring security, SpringBoot, and AMQP/RabbitMQ.
- Experience with application servers (Jboss/WebSphere), SQL query reports, and data correction scripts (SQL Server).
- Understanding of cloud infrastructure (preferably AWS) and containerisation (Docker, Kubernetes).
- Familiarity with DevOps automation (CI/CD, Helm, Terraform) and monitoring tools (Prometheus, Grafana, AWS CloudWatch).
- Experience in production support, debugging, and troubleshooting applications.
- Knowledge of agile methodologies (scrum, Jira, Kanban, Confluence).
- Effective communication skills and the ability to explain technical concepts to clients and stakeholders.
- Good logical and analytical problem-solving skills, and ability to work effectively as part of a team.
- (Desirable) Experience in the Wealth Management Industry and knowledge of FIX protocol/trading platforms.
Benefits & conditions
Pulled from the full job description
- Employee discount
- Employee assistance programme
- Company pension
- Private medical insurance
- Cycle to work scheme
- Car scheme, * Instant savings and discounts on major retailers across the country
- Private Health Insurance including Dental and Optical Cover
- Non-contributory Pension Scheme
- Salary Sacrifice Schemes - Car, Cycle to Work and Additional Pension Contributions
- Additional GBST & U day off every year
- Employee Assistance Program (EAP)
- LinkedIn Learning