Professional Development Team Administrator

The role will be within a dynamic training team and offers an exciting environment where adaptability, innovation, continuous learning, and effective communication are paramount. Team members play a crucial role in shaping the learning culture of the organisation and contributing to its overall success. This will be office based, 5 day per week (Monday to Friday 09.00 - 17.00) working in our professional development department currently based in Norwich. Reception duties will be required., Position Overview: We are seeking a detail-oriented and organised Administrator to join our Professional Development & Education Team. The ideal candidate will play a crucial role in supporting the day-to-day administrative functions of the team, ensuring smooth operation of our training and contributing to the success of our training programs within the organisation., * Coordination and Scheduling: Schedule training sessions, coordinating with trainers and delegates.

• Documentation and Record-Keeping: Maintain accurate and up-to-date records of training materials, delegate lists, and other relevant documentation, using the Electronic Staff Record (ESR) and internal business systems. Assist in the preparation of training materials as needed.

• Communication: Facilitate effective communication within the team, with staff within the organisation and external partners. Respond to inquiries, emails, phone calls, meet and greet delegates, staff and trainers promptly and professionally.

• Logistics and Support: Arrange logistics for training programs, including room bookings and setup, replenishing the self-serve refreshments, and assisting with equipment where needed. Provide on-site support during training sessions as required.

• Data Management: Input and manage data related to training programs within ESR and internal business systems as required.

• Collaboration: Collaborate with NSFT staff, trainers and other team members to ensure seamless coordination of training activities. Contribute ideas for process improvements.

• Compliance: Ensure strict adherence to NHS policies, procedures, and regulations related to training and education activities.

Do you have experience in Microsoft Office?, * NVQ Level 3 in Administration or equivalent experience

Desirable criteria

• Computer Skills qualification
• NVQ Level 2/3 Customer Service or equivalent, * Previous experience in an administrative role, * Experience of working in a training or NHS environment, * Knowledge of Microsoft Office Applications, * Knowledge of Electronic Staff Records (ESR)

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. We can offer you the full range of NHS benefits and in addition: * Flexible working hours * Up to 307 hours holiday entitlement (subject to length of service) * FREE physio service * FREE Yoga and Pilates * Cycle scheme tax-free bikes and accessories * Support with revalidation * Post graduate training opportunities * We will pay for your initial DBS check (excluding the annual update service charge of £13)