ERP PROJECT ADMINISTRATOR

Merlin Entertainments
Basingstoke, United Kingdom
10 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Basingstoke, United Kingdom

Tech stack

Microsoft Word
Microsoft Excel
JIRA
RAID
Microsoft Dynamics
Microsoft Office
Microsoft Project
Netsuite
Oracle Applications
SAP Applications
SharePoint
Smartsheet
Data Logging
Software Version Control

Job description

The ERP Project Administrator plays a key supporting role in the successful delivery of the ERP (Enterprise Resource Planning) Programme to rollout NetSuite and associated systems to Germany and beyond. Working closely with the ERP Programme Director, project managers, business analysts, and technical teams, the Project Administrator will ensure a smooth coordination of project activities, documentation, reporting, governance, and stakeholder communication. This role is ideal for candidates with strong organisational skills, a background in administration or project analysis, and a desire to grow within ERP and digital or finance transformation initiatives.

Role & Responsibilities

  • Project Coordination:

Organise and schedule project meetings, workshops, and stakeholder sessions. Prepare agendas, collate minutes, and ensure timely distribution and follow-up on action items.

Workshop & Training scheduling:

Assist in coordinating workshops, training sessions, testing activities. Includes arrangements for materials required for workshops.

Reporting & Tracking:

Work with the ERP Programme Director to monitor progress against project and programme timelines and milestones. Help compile regular status reports and dashboards, highlighting key updates, risks, and outstanding actions.

Documentation Management:

Maintain accurate and up-to-date project documentation including project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), change requests to project scope, and decision records. Ensure version control and accessibility across the project team.

Stakeholder Contact:

Support as the central point of contact for internal and external queries. Coordinate communications, manage stakeholder lists, and ensure consistent messaging and updates.

Action Tracking:

Ensure actions are accurately captured and tracked to an on-time completion target.

Administration of Travel Arrangements:

Coordinate travel arrangements for the programme team.

Coordination of Change Control Process:

Administer the change control process by logging requests for changes to scope, tracking approvals, and ensuring changes are documented and communicated effectively.

Tool & System Support:

Support the ERP Programme Director with use of project management tools (e.g., MS Project, Smartsheet, excel, Jira) to help update timelines, assign tasks, and track progress. Support data entry and reporting within the ERP system as required.

Governance Support: Support the ERP Programme Director and Project Managers to ensure adherence to project processes through templates, reporting, Smartsheet plans, quality checks, and updates and control of Teams/SharePoint as the document repository. Assist in preparing materials for steering committees and governance boards. Coordinate with Merlin Central Portfolio Management Office team for milestone reporting and updates.

Requirements

Do you have experience in Time management?, * 2-4 years of experience in project support, administration or coordination roles, ideally within Finance, IT, business transformation, or ERP-related projects or programmes

  • Communication Skills: Strong written and verbal communication skills, with the ability to interact professionally with stakeholders at all levels.

  • Organisational Skills: Excellent attention to detail, time management, and the ability to manage multiple tasks and priorities effectively.

  • Governance Awareness: Basic understanding of project or programme governance frameworks, supporting compliance with reporting and escalation methods.

  • Basic proficiency in project management and office tools (e.g., Teams, SharePoint, Smartsheets, Microsoft Project, Project Online, excel, word or similar).

  • ERP Exposure: Familiarity with ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite is advantageous. Direct experience supporting ERP implementations or upgrades is a plus.

  • Relevant qualification in project or programme management (or equivalent experience) is beneficial but not essential.

Benefits & conditions

  • A competitive annual salary
  • 28 days holiday (including bank holidays)
  • 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year's service
  • Company bonus
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

Pay Range

Competitive

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