Power Platform Business Process Specialist

Working within the Microsoft 365 ecosystem, the postholder will be responsible for managing and supporting the use of Power Platform and related technologies. This includes identifying opportunities for process improvement, gathering and analysing requirements, building Power Platform solutions and supporting the effective use of digital tools across the university.

You will play a key role in delivering innovative solutions using Power Apps, Power Automate, Power BI and integrations with systems such as Dynamics 365, SharePoint Online, and other non-Microsoft applications.

You will collaborate with stakeholders, IT colleagues, and third-party suppliers to ensure solutions deliver maximum value. Alongside delivering complex projects directly, you will train and support others to lead smaller-scale process improvement initiatives - building expertise across the university.

You are a technically skilled and solutions-focused professional with a strong foundation in IT and a commitment to continuous professional development. With hands-on experience in the Microsoft Power Platform - particularly Power Apps and Power Automate - you bring an understanding of low-code development, systems integration, and process automation.

You'll have experience of analysing business processes, gathering user requirements, and delivering impactful digital solutions that improve efficiency and user experience. Your knowledge of agile methodologies, project delivery frameworks, and inclusive design principles enables you to work effectively across cross-functional teams and adapt to evolving priorities.

Your collaborative mindset, excellent communication skills, and ability to mentor others make you a trusted partner in driving change. Whether working independently or supporting others, you are passionate about using technology to solve problems, streamline operations, and build capability across the organisation.

As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here. IT Services is a University-wide professional service delivering robust, secure, and user-friendly digital systems that support research, education, and administration. The Information Systems team works across all faculties and professional services to implement and support business-critical systems, ensuring high-quality service, training, and continuous improvement. Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here. We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families. Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here. Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.