Senior Salesforce Administrator

YOUR ROLE INCLUDES:

• Ensuring optimal performance of Salesforce systems and products.
• Upgrading and configuring Salesforce systems for optimized integration.
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Documenting processes, including error reports and changes to field history tables.
• Preparing reports for the Financial crime and other departments.
• Meeting with project owners to determine CRM needs
• Participate in design conversations and administer world-class Salesforce applications for our evolving CRM Organisation, specifically in the area of Financial Crime
• Leading the growth of Salesforce within the remit of the Client Servicing domain
• Designing/creating workflows/case management and integrating with 3rd Party SaaS systems
• Troubleshooting and fixing bugs

Trusting Relationships, Salesforce Training, Maintenance, Salesforce, * Salesforce certified administrator or Salesforce advanced administrator certification or equivalent Trailhead history

• 2-3 years of experience as a Salesforce administrator in a similar environment.
• Extensive experience in the administration and maintenance of Salesforce systems.
• Service Cloud expertise
• Exceptional ability to create and maintain Salesforce databases.
• In-depth knowledge of Salesforce products and their functionalities.
• Ability to provide Salesforce training and end-user support

At the time of inception, cloud-based systems and API fluency were new. But that didn't scare us. We waved goodbye to legacy systems and embraced modern technology - where our true innovation began and didn't stop. No hierarchy, no egos. Just a spirit of collaboration that flows right throughout our organisation - it's woven into our DNA. We genuinely want to know about each other's learnings and expertise, especially where it can help us achieve bigger things. At ClearBank, we make things happen. We solve problems together because we know that many heads are always better than one. Valuing different perspectives is what sets our culture apart. And being able to disagree and commit is key to our progress. Above all we're a team because when we win together, it feels so much better than doing it alone.