Application Support Engineer

Are you an experienced Application Support Engineer with strong technical knowledge of Linux and SQL environments?

This is an exciting opportunity to join a global engineering organisation, supporting a range of bespoke and enterprise-level applications that are vital to business operations.

You'll play a key part in providing high-level technical support, troubleshooting complex system issues, and improving application reliability for internal and external users. The company offers excellent development opportunities, hybrid working, and long-term career growth within a highly respected engineering group.

The Role:

• Provide 2nd/3rd line support for enterprise and bespoke business applications
• Troubleshoot and resolve application issues, collaborating with development teams where needed
• Manage incidents, service requests, and problems using ITSM tools
• Maintain technical documentation and knowledge base content
• Support application deployments, patch management, and upgrades on Linux platforms
• Contribute to system improvement initiatives and ensure compliance with IT/security standards

• 3+ years' experience in Application Support, DevOps, or Software Support roles
• Proficient in supporting Java-based applications on Linux systems
• Knowledge of relational databases (MS SQL Server, Postgres, or MariaDB)
• Strong troubleshooting and analytical skills with attention to detail
• Experience using ticketing and monitoring tools
• Excellent communication skills and a proactive, adaptable approach
• Knowledge of ITIL, AWS, Terraform, or scripting (PowerShell/Python) is desirable

Salary: 40,000 - 42,000 DOE + Hybrid Working + Training + Progression + Excellent Benefits

To apply for this role or to be considered for further positions, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.