Delivery and Implementation Manager, Embedded Finance

We launched our first product Black Horse FlexPay a year ago and are now ready to extend the proposition to create custom white-labelled solutions for some of our largest retail and transport clients.

This is an exciting opportunity to shape how we deliver a tailored product to our most valued clients.

As Delivery and Implementation Manager, you'll be responsible for building a strong and scalable foundation for the delivery and implementation of white-label Embedded Finance solutions and lead the delivery for our first white-label client. You'll set up the delivery framework and ensure successful rollout in collaboration with internal and external platform, engineering, and client teams.

What you'll be doing...

• Set up a white-label delivery framework that uses agile methodology and tools. Stand up the agile ways of working and cadences with internal and external partners. Ensure alignment with the Platform Change Framework (PCF),
• Collaborate with product, architecture and solution design SMEs to develop the white-label solution design
• Develop the sequence, plan and prioritization for a white-label delivery roadmap, working with internal and external platform teams.
• Map dependencies and interlock with internal and external partners to enable delivery at pace
• Identify blockers to delivery, mitigate / resolve where possible or raise to leadership where required
• Ensure senior stakeholder and executive alignment throughout delivery.
• Support client engagement and relationship management, throughout the delivery cycle
• Manage governance, risk, controls, and regulatory documentation for delivery projects and provide support for governance activity

• Demonstrated experience of leading complex implementations requiring integration between multiple parties (internal/external) to ensure safe delivery
• Strong Agile project management skills, preferably with experience of setting up new projects within an agile framework. Knowledge and understanding of Atlassian suite, (Jira/Jira Align/Confluence) as well as Platform Change Framework and experience implementing its principles and practices
• Cross-functional collaboration and relationship management skills, working effectively with internal and external partners. Using personal impact and positioning to build and sustain long-term relationships.
• Ability to manage conflicting priorities by facilitating discussion and resolution, building consensus, and influencing good outcomes.
• Stakeholder alignment skills, alongside ability to manage executive engagement
• Experience in requirements gathering, testing, and dependency mapping.
• Knowledge of governance and risk management.
• Planning, Tracking, Reporting & Governance - Communicate regular updates to key stakeholders while resolving high priority issues affecting delivery, by making work visible in Jira. Using experience to address critical risks/issues/dependencies, taking responsibility for critical issues while ensuring delivery within agreed timescales

Even better if:

• You have experience in external client engagement
• Payments domain knowledge including Payments Services/processes/POS

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Lloyds Banking Group (LBG) stands as the UK's leading consumer and commercial bank, with a presence that reaches nearly every community and household in the country. LBG is dedicated to prioritizing customers and is on a strategic path to fulfil its goal of being the Best Bank for Customers. We're thrilled to offer an experienced professional the chance to join our Embedded Finance team within the Consumer Lending division. Consumer Lending is one of five business units designed to build on our strong foundations by focusing on how we lend - both to those who bank directly with us through our brands, and those who choose our products when using intermediaries., If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose.