Community & Team Manager
Role details
Job location
Tech stack
Job description
Now, we're looking for a warm, proactive and highly organised Community & Team Coordinator to join us for a part-time maternity cover (4 days/week from Jan-Dec 2026). You'll be right at the heart of our operations, supporting our members, managing internal projects and making sure everything runs smoothly behind the scenes.
You'll also be our go-to project manager, helping the team stay focused, aligned and moving at speed.
If you love connecting with people, juggling projects and bringing structure to creative environments - we'd love to meet you.
What you'll be doing
This role combines community management (approx. 50%), project management (30%) and admin support (20%).
Community management
- Build warm, lasting relationships with our members
- Onboard new joiners and keep the conversation flowing online
- Own customer care - managing with the Community Hub, dealing with inbound enquiries
- Celebrate member milestones and success stories
- Facilitation and delivery support of online and in-person events alongside
- Bring fresh ideas on how we can better serve and engage our members
Project management
- Own our internal task management system (Asana)
- Lead weekly team meetings and stand-ups to keep us all on track
- Monitor deliverables, deadlines and blockers across projects
- Continuously improve internal processes, tools and workflows
Business & admin support
- Coordinate invoices, contracts and team logistics
- Organise team socials, offsites and co-working days
- Manage updates to our website (WordPress), CRM (HubSpot) and course platform
- Support marketing and course delivery with key logistics and admin tasks
- Undertake calendar management of team activities and senior leadership
Requirements
Do you have experience in Project management?, We're looking for someone who will thrive in a fast-paced environment where each team member wears many hats. You're proactive, empathetic, and enjoy bringing order to fast-moving situations. You don't need to have held a community manager or project manager title before, but you do need to have the mindset and behaviours., * A natural organiser who loves making systems work better
- Warm, friendly and emotionally intelligent
- Calm under pressure and excellent at prioritising
- Energised by people and purpose-driven work
- Always improving systems and processes, and testing new platforms
- Happy working remotely and independently
You have:
- 2+ years of experience in community, marketing, operations or project management
- Strong written and verbal communication skills
- Experience using tools like ClickUp, Notion, HubSpot or WordPress
- A genuine interest in portfolio careers and the future of work
Benefits & conditions
- Salary: £35,000-£40,000 pro-rata + stock options
- Part-time: ~28-32 hours per week across 4 days
- Be part of a mission-driven team and vibrant community
- Free lifetime membership to The Portfolio Collective platform
- Real ownership, autonomy and variety in your work