Infrastructure & Cloud Engineer

• Act as an escalation point for complex infrastructure and cloud issues
• Support, maintain, and troubleshoot Microsoft 365, Azure, and hybrid AD environments
• Configure and manage Intune, conditional access, device policies, and cloud security baselines
• Deliver on-site support, installs, and project work across servers, networks, and cloud platforms
• Maintain and improve on-prem infrastructure including Windows Server, Hyper-V/VMware, networking, and firewalls
• Assist with cloud migrations, tenant builds, modern workplace rollouts, and environment hardening
• Carry out daily checks across backups, monitoring tools, and cloud services
• Contribute to documentation, process improvements, and service desk evolution
• Liaise with vendors and third-party service providers

• 5+ years' experience across cloud, hybrid, and on-prem IT environments
• Strong background in Windows Server, AD, DNS, DHCP, GPOs
• Skilled in Azure AD, M365, Intune, and multi-tenant management
• Confident with Hyper-V/VMware, VLANs, VPNs, and firewall technologies
• Strong communicator with excellent customer service skills
• Full UK driving licence

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