IT Test Lead

• Lead development of detailed test cases, test scripts, and test data based on business and technical requirements.
• Ensure comprehensive coverage of all functional and non-functional requirements, including edge cases and negative scenarios.
• Maintain accurate and up-to-date test documentation in line with organisational standards.
• Defect Identification and Management
• Accurately identify, document, and escalate defects using the approved defect tracking tool
• Work collaboratively with developers and other team members to verify fixes and manage re-testing and regression testing as needed.
• Track defects through to resolution and validate successful defect closure
• Test Reporting
• Provide timely updates on testing progress, defect status, and overall test outcomes.
• Contribute to test summary reports and support go/no-go decisions by highlighting risks, blockers, and test coverage gaps.
• Maintain metrics related to test execution (e.g., pass/fail rates, number of defects raised/closed, test case coverage).
• Test Environment and Data Preparation
• Ensure the setup and configuration of test environments in coordination with infrastructure or DevOps teams.
• Coordinate and manage the test data creation, load and refresh to support accurate and repeatable test execution.
• Ensure environments are stable and available throughout testing cycles.
• Test Automation
• Develop and maintain automated test scripts using approved tools
• Integrate automated tests into CI/CD pipelines where possible.
• Regularly review and update scripts to reflect system changes and improve efficiency.
• User Acceptance Testing (UAT) Support
• Support business stakeholders during UAT by providing guidance, preparing test cases, and capturing feedback.
• Document UAT defects and work with business and technical teams to drive resolution.
• Validate that UAT criteria have been met and obtain appropriate approvals.

• Ideally candidates will be educated to degree level or equivalent professional qualification with preference given to subject studied such as Computer Science, Information Technology, Engineering, or a related field
• Proficient in using test management tools (e.g., JIRA, TestRail, HP ALM).
• Experience with defect lifecycle management and test execution processes.
• Ability to use defect tracking and reporting tools to log, track, and communicate issues.
• Ability to analyse requirements and test results to identify gaps, risks, and issues.
• Solid understanding of functional, regression, integration, and user acceptance testing methodologies.
• Familiarity with Test management tools (ie Jira, HP ALM,…) and defect tracking tooling
• Experience in testing applications across different platforms (e.g., web, desktop, mobile, API).
• Awareness of quality assurance standards and the need for traceability between requirements and tests.
• Ability to analyse requirements critically and identify test scenarios with high business impact.
• Skilled in root cause analysis of defects and contributing to continuous improvement in testing practices.
• Knowledge of test automation frameworks, scripting languages, and CI/CD integration
• Knowledge of functional domains as ERP, CRM, eCommerce, Marketing, Logistic, HR

• A competitive salary package
• Industry leading benefits

Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.

This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.

At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That's how we live the Ricoh Way.