Senior Site Reliability / Gitops Engineer

The IS team at Canonical supports and maintains all of Canonical's IT production services, running services used by over 60 million Ubuntu users. As a Senior SRE & GitOps engineer you will drive operations automation to the next level, both in our private clouds and public clouds, by utilizing open source infrastructure as code software, CI/CD pipelines, and Canonical's leading products for software operation automation. You will also improve Canonical products and open-source technologies by providing critical feedback to developers, writing pull requests, and collaborating on design and implementation. Responsibilities

• Drive the development of automation and GitOps in the team as an embedded tech lead.
• Collaborate closely with the IS architect to align solutions with the IS architecture vision.
• Design and architect services that IS can offer to the organization as products.
• Apply your experience of IaC to develop an infrastructure as code practice within IS, constantly increasing automation and improving IaC processes.
• Automate software operations for re-usability and consistency across private and public clouds, considering the complexities of distributed systems.
• Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting for various systems and services.
• Provide assistance and work with globally distributed engineering, operations, and support peers.
• Have uninterrupted development time to focus on larger projects and automation of manual tasks.
• Share your experience, know-how, and best practices with other team members in design sessions, mentorship, and collaborative work.
• Carry final responsibility for time-critical escalations., * Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long-haul company events.

• A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
• A product mindset thriving to develop products rather than solutions.
• Python software development experience, with large projects.
• Experience working with Kubernetes or other container orchestration systems.
• Proven exposure to manage and deploy cloud infrastructure with code.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with various forms of Linux storage, from Ceph to databases.
• Hands-on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor's degree or greater, preferably in computer science or a related engineering field.
• Ability to communicate clearly and effectively in English over email, chat, video, or voice calls and in-person.
• Motivation and ability to troubleshoot from kernel to web, and willingness to ask others when appropriate.
• Willingness to be flexible and to learn new things quickly.
• Being inspired by the needs of fast-changing environments.
• Happy to work within distributed teams.
• Passion and familiarity with open-source, especially Ubuntu or Debian.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing., Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.