UK NACE Technical Through Life Support Manager

Beyond our worldwide work in construction, logistics, and more, we're also home to the UK National Authority for Counter Eavesdropping (UK NACE). Working at the cutting edge of technology, the teams at UK NACE guard against technical espionage, provide policy advice to the government, investigate threats, and more, all to protect our nation's secrets. Now, you've got the opportunity to join them. Keeping the nation's secrets, secret. Working on one-of-a-kind projects. Vital to national security. It all matters. Build and secure our technical equipment, contribute to a safer UK Technical Equipment Acquisition will be key. You'll identify, source and purchase new equipment - managing the procurement process and negotiating contracts. Plus, you'll be responsible for overseeing the maintenance, repair, and upkeep of all technical equipment. This will entail developing maintenance schedules and managing inventory, including maintenance records, usage data and liaising with finance for audit purposes. You'll manage budgets for equipment maintenance, repairs, and replacements. Our laboratories, x-ray facilities, and workshops are high risk areas. You'll ensure that all equipment is risk assessed, hazards are managed, technical issues are resolved, and that all is compliant and safe. Across the NACE department, you'll be a champion for cultural change in ensuring safety, and you'll be a quorate member of the UK NACE Health and Safety Sub Committee. Also, you'll provide training on the proper use and maintenance of equipment, producing knowledge-based articles and reference material for users. At times, you'll manage a team of technicians or other staff involved in equipment maintenance. You'll be the go-to person for technical support, answering questions and providing analysis and advice. As well as this, you'll proactively seek feedback on how equipment is functioning. When a kit returns from overseas, you'll look through and test all the kit to make sure that it all works sufficiently and diagnose any issues that may occur, especially those that have not been logged. We'd like you to propose changes to work processes and procedures, contributing to our culture of continual improvement and efficiency. You'll maintain your own professional development, reading up on expertise on the latest technologies, best practice to support, and grow defensive capability., Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience. Your CV should include: o no personal identifying details o career history with key responsibilities o skills and experience o achievements o qualifications Your personal statement should outline your interest in the role. Candidates will only be sifted on answers provided to the job specific questions which are outlined in the application form. Those that are successful will be invited to a MS Teams or Face to face interview. At the interview you will be asked a blend of questions on technical skills and behaviours. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdraw. Please see our candidate guidance for more information on appropriate and inappropriate use. Feedback will only be provided if you attend an interview or assessment.

Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

To be a good fit, you'll bring a strong understanding of the technical aspects of the equipment that FCDO Services uses. Your aptitude for problem-solving means that you're ready to take on technical issues. Plus, you're aware of relevant safety regulations and procedures - this is underpinned by a NEBOSH General Certificate, or you're willing to obtain one. You're able to manage multiple tasks, prioritize effectively, and maintain accurate records. Also, you're comfortable overseeing budgets and making cost-effective decisions. To apply, you must hold a Level 3 qualification in Security or Engineering, or alternatively a Level 3 qualification in Physics, Software Development, or Technology. It would be a plus if you've managed a small team before. Effective asset and supply chain management experience would also be good see. As would experience of training or creating documentation for learning. An understanding of Machine Safety, relevant regulations, and the safe use of machinery (ACoP), along with a Level 5 qualification in Security or Engineering, would be desirable. You may be a member of a relevant professional body., * Technical Knowledge: Strong understanding of the technical aspects of the equipment used by the organization.

• Qualifications: A Level 3 Security or Engineering qualification (or a Physics, software dev or Technology based Level 3 qualification).
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
• Communication Skills: Ability to communicate effectively with staff, vendors, and other stakeholders.
• Problem-Solving Skills: Ability to identify and resolve technical problems quickly and efficiently.
• Safety Awareness: Understanding of relevant safety regulations and procedures. A strong safety mindset underpinned by NEBOSH General Certificate (or willingness to obtain on appointment)
• Budget Management: Ability to manage budgets and make cost-effective decisions., A Level 3 Security or Engineering qualification (or a Physics, software dev or Technology based Level 3 qualification)., + Making Effective Decisions

• Working Together
• Delivering at Pace

Technical skills We'll assess you against these technical skills during the selection process:

• Strong understanding of the technical aspects of the equipment used by the organization.

• A Level 3 Security or Engineering qualification (or a Physics, software dev or Technology based Level 3 qualification)

• Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.

• Ability to communicate effectively with staff, vendors, and other stakeholders.

• Ability to identify and resolve technical problems quickly and efficiently

• Understanding of relevant safety regulations and procedures. A strong safety mindset underpinned by NEBOSH General Certificate (or willingness to obtain on appointment

• Ability to manage budgets and make cost-effective decisions. We only ask for evidence of these technical skills on your application form:

• A Level 3 Security or Engineering qualification (or a Physics, software dev or Technology based Level 3 qualification)

• Ability to communicate effectively with staff, vendors, and other stakeholders.

• Ability to identify and resolve technical problems quickly and efficiently

• Ability to manage budgets and make cost-effective decisions.

But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk Closing date: 5th January 2026 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match, Alongside your salary of £48,801, FCDO Services contributes £14,137 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

At FCDO Services, we protect the UK's interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters.