User Experience Designer

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

YOUR ROLE:

As a User Experience Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products.

You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.

Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.

As a User Experience Designer you will:

• Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs.
• Design accessible and impactful products and services for some of our public and private sector clients.
• Employ a wide range of skills, interviewing users, creating detailed plans, understanding and extrapolating data, facilitating workshops, presenting research findings and more
• Visualise, articulate and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence.
• Apply technical knowledge and experience to create or design interactive prototypes, both products and services.
• Understand and resolve design-centric disputes across varying levels of complexity and risk.
• Lead and guide teams, setting the pace, ensuring teams are delivering.
• You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery.
• Communicate effectively across organisational and technical boundaries, understanding the context and making complex and technical information simple and accessible for non-technical audiences.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development - Training to support your career development and the skills demand within the company, certifications etc.

• Grounding in user-centred design, from concept to final delivery. Knowledge of which tools, process or methods to use and how to bring an agile delivery team along with you.
• Evidence of Working with User Centred Design colleagues to synthesize insights and act on the outcomes.
• You will already have SC (Security Check) Clearance.
• Experience working with Government Digital Service (GDS) service standards, using GDS design principles
• Experience working with relevant accessibility standards and legislation, such as the Web Content Accessibility Regulations (WCAG)
• Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision Studio, Axure etc.
• An empathetic approach and ability to listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences.
• Ability to present designs and justify decisions you've made using an evidence-based approach.
• Proven ability to create high-quality, compelling design concepts and artefacts such as personas, service maps and wireframes.
• Understanding of what good digital services look like and how to design in an inclusive, accessible way.
• Experienced in rapid paper and digital prototyping.
• Ability to build prototypes using code to create dynamic prototypes using HTML, CSS and Javascript.
• Ability to analyse code for accessibility issues in HTML and CSS

Ideally, you would also have:

• Certifications in accessibility (CPACC, WAS, CPWA) or working towards
• Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS

At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

Capgemini ist einer der weltweit führenden Anbieter von Management- und IT-Beratung, Technologie-Services und Digitaler Transformation. Als ein Wegbereiter für Innovation unterstützt das Unternehmen seine Kunden bei deren komplexen Herausforderungen rund um Cloud, Digital und Plattformen.