End User Compute Engineer
Role details
Job location
Tech stack
Job description
The End User Compute Engineer is responsible for delivering robust, scalable and secure end-user computing solutions across the business. Sitting within the Core technology team, this role focuses on supporting the configuration, deployment, and management of endpoint devices and applications using Microsoft Intune and related EUC technologies. You will play a key role in maintaining and enhancing the end-user experience, ensuring devices, applications, and user environments are well-managed, secure, and performant., * Configure, deploy and manage Windows 10/11 devices using Microsoft Intune / Endpoint Manager
- Configure, deploy and manage virtual desktops and Windows 365 Cloud PC
- Package, deploy and maintain applications and updates across the estate
- Monitor and support M365 services used by end users (Outlook, OneDrive, Teams, etc.)
- Manage Windows Autopilot profiles and provisioning processes
- Implement and maintain configuration baselines, compliance policies and security standards across devices
- Respond to escalated incidents and service requests related to endpoint management or issues with EUC devices and services
- Contribute to the documentation of EUC processes, policies, and technical procedures
- Support the roll-out of EUC-related projects and initiatives across the business
- Work collaboratively with the Service Desk, Infrastructure, and Security teams to ensure cohesive support and improvement of the end-user environment
Requirements
Do you have experience in iOS?, * Proven experience in a EUC or infrastructure engineering role
- Experience troubleshooting hardware components, including desktops, laptops, and peripherals
- Good knowledge of Microsoft Intune, Windows Autopilot, and modern device management
- Strong understanding of Windows 10/11, Microsoft 365 services, Active Directory, EntraID and user adoption strategies
- Advanced scripting and automation skills with PowerShell
- Knowledge of security best practices to protect user data and systems
- Hands-on experience in securing and configuring endpoint environments (BitLocker, Conditional Access, Defender for Endpoint, etc.)
- Experience designing and delivering application packaging solutions at scale
- Strong understanding of enterprise networking, identity, and cloud integration (Azure AD, Hybrid Join, etc.)
- Experience with EUC migrations or major transformation initiatives
- Familiarity with modern workplace strategies (Zero Trust, Digital Experience Monitoring, etc.)
- Understanding of ITIL/ServiceNow or similar enterprise ITSM tools
- Exposure to Mac, iOS/Android MDM in a corporate context
- Analytical thinker with the ability to analyse issues and devise effective solutions
- Strategic thinker with strong technical delivery skills
- Capable of leading initiatives and influencing across teams
- Excellent communication, presentation, and stakeholder management skills
- Highly self-motivated with a focus on continuous improvement
- Ability to work effectively within a team and share knowledge with colleagues
- Ability to prioritise tasks and manage time efficiently to meet deadlines
- Willingness to stay updated with the latest technologies and industry trends
- Microsoft Certifications: MD-102, MS-102, or equivalent nice to have but not essential
Benefits & conditions
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Supportive and collaborative team environment, * Competitive base salary and Commission structure
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year