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1. Recruit and coordinate participants.
2. Build relationships with, and participate in, networks of potential stakeholders.
3. Schedule and conduct semi-structured interviews.
4. Carry out data coding and thematic analysis.
5. Contribute to progress reports and project dissemination (e.g., summaries, figures, or input to journal articles).
6. Provide regular progress updates to the Principal Investigator and research team.
7. Ensure the security and confidentiality of data in accordance with legal requirements and University policies.
8. Support the organisation and delivery of dissemination activities (e.g., webinars, workshops, or public engagement).
9. The above list of responsibilities may not be exhaustive, and the post-holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post., As our Content Officer, you?ll be the engine room of our Marketing, Recruitment and Communications directorate, providing crucial support to bring our campaigns to life. You?ll get stuck into a bit of everything: drafting social media posts, creating website stories, interviewing students, planning and creating campaign content and helping to manage our busy content calendar., To provide tactical support to the Content & Creative team in the creation, publication, and management of engaging content. This role is focused on the efficient execution of content plans across a range of digital and print channels, ensuring all output is on-brand and supports the university's strategic objectives.

MAIN ACTIVITIES AND RESPONSIBILITIES

1. Content creation & publishing: Draft, edit, and publish engaging written and visual content (e.g., social media posts, web stories, newsletter articles, student profiles) for a variety of audiences and channels.

2. Channel management: Assist in the day-to-day management of key social media channels, monitoring engagement, responding to contacts and flagging notable interactions to senior colleagues.

3. Brand compliance: Ensure all content produced adheres to the LSBU Brand Guidelines and other university policies before publication.

4. Asset & template management: Create, use and maintain toolkits and templates for staff and students, ensuring consistency in all externally facing content.

5. Campaign support: Provide logistical and administrative support for the delivery of communications campaigns, including scheduling, asset preparation, and reporting on basic metrics.

6. Stakeholder liaison: Act as a confident first point of contact for basic content queries from internal stakeholders, escalating more complex needs to senior team members.

7. Project support: Assist senior colleagues with the administration of communication project plans, helping to track timeframes and deliverables.

8. Research & evaluation: Support the evaluation of communications activities by gathering data, conducting basic analysis, and preparing summary reports for review.

9. Crisis communications support: Provide administrative support to the team during crisis situations which affect LSBU?s profile and reputation, as directed.

10. Team support: Undertake other ad-hoc duties as required to support the efficient running of the Content & Creative team. SEE ALL JOBS, To provide tactical support to the Content & Creative team in the creation, publication, and management of engaging content. This role is focused on the efficient execution of content plans across a range of digital and print channels, ensuring all output is on-brand and supports the university's strategic objectives.

MAIN ACTIVITIES AND RESPONSIBILITIES

1. Content creation & publishing: Draft, edit, and publish engaging written and visual content (e.g., social media posts, web stories, newsletter articles, student profiles) for a variety of audiences and channels.

2. Channel management: Assist in the day-to-day management of key social media channels, monitoring engagement, responding to contacts and flagging notable interactions to senior colleagues.

3. Brand compliance: Ensure all content produced adheres to the LSBU Brand Guidelines and other university policies before publication.

4. Asset & template management: Create, use and maintain toolkits and templates for staff and students, ensuring consistency in all externally facing content.

5. Campaign support: Provide logistical and administrative support for the delivery of communications campaigns, including scheduling, asset preparation, and reporting on basic metrics.

6. Stakeholder liaison: Act as a confident first point of contact for basic content queries from internal stakeholders, escalating more complex needs to senior team members.

7. Project support: Assist senior colleagues with the administration of communication project plans, helping to track timeframes and deliverables.

8. Research & evaluation: Support the evaluation of communications activities by gathering data, conducting basic analysis, and preparing summary reports for review.

9. Crisis communications support: Provide administrative support to the team during crisis situations which affect LSBU?s profile and reputation, as directed.

10. Team support: Undertake other ad-hoc duties as required to support the efficient running of the Content & Creative team.

1. An MSc in Marketing, Management, or a related discipline (Essential).
2. Experience of independently running qualitative research studies (Essential).
3. Ability to communicate effectively with participants and the research team (Essential).
4. Ability to collaborate effectively with the research team and external funder (Essential).
5. Excellent written communication skills and ability to present technical material to a range of audiences (Essential).
6. Experience of data collection, data processing, and data storage, including knowledge of secure data collection and storage (Essential).
7. Understanding of, and commitment to, the ethicalprinciples involved in business research (Essential).
8. Proficiency with Microsoft Office and qualitative analysis software (Essential).
9. Excellent organisational and research-related administrative skills. Able to use initiative, plan, prioritise, and organise a varied workload in a timely manner (Essential).
10. Ability to work flexibly and meet tight deadlines effectively (Essential).
11. Familiarity with Net Zero, environmental policy, or sustainability research (Desirable).
12. Experience of dissemination to key stakeholders (Desirable)., Are you creative and organised with a passion for storytelling? Do you thrive in a fast-paced environment where no two days are the same? If you?re looking to launch your career in content and communications within a supportive and dynamic team, this is the perfect role for you., This is a hands-on role where you?ll learn from the best, developing the skills to create high-quality content that makes a real impact. You?ll need to be organised, proactive, and ready to roll up your sleeves to help us meet tight deadlines without compromising on creativity., We?re looking for someone who is eager to learn and grow. You don?t need years of experience, but you do need:

• A knack for clear, engaging writing and an eagle eye for detail.

• A genuine interest in digital content.

• The organisational skills to juggle multiple tasks and meet deadlines.

• A proactive, "can-do" attitude and the initiative to solve problems.

• The ability to work brilliantly as part of a team.

Join our team

Our Content and Creative team is a super friendly, close-knit bunch who genuinely enjoy working together. We support each other to do great work, celebrate our wins, and laugh every day - even when the pressure is on. We?re looking for someone who will fit right in; a positive, collaborative person who is as passionate about people as they are about content.

In return, we offer the opportunity to work on high-profile projects for a university that makes a difference in a friendly, supportive, and collaborative working environment.

Ready to apply?, a. Educated to A-level standard or equivalent, or proven relevant experience in a content, marketing, or communications support role through paid work or a relevant degree programme.

b. Some experience in creating and publishing content for social media, websites, or other channels, either professionally or for a university/societal project.

c. Good written and verbal communication skills, with a keen eye for detail, spelling, and grammar.

d. A demonstrable interest in and understanding of different content channels, including social media and web.

e. Ability to manage own time, prioritise tasks effectively, and meet deadlines in a fast-paced environment.

f. Good interpersonal skills and the ability to work collaboratively as part of a team.

g. Competent user of Microsoft Office applications (Word, Excel, PowerPoint).

h. Knowledge of working with, and a willingness to upskill learning where needed, in Canva, CapCut and other editing and templating solutions.

i. Able to demonstrate an understanding of and commitment to equality, diversity, and inclusion.

Desirable criteria:

j. Experience social media management tools.

k. An understanding of basic metrics and reporting for social media or web content.

At LSBU, our Content and Creative team is at the heart of sharing our story, producing engaging content that inspires students, staff, and the wider community.