CRM Solutions Lead - QTC Processes
Role details
Job location
Tech stack
Job description
We're looking for a CRM Solutions Lead - QTC Processes to drive the maturity and optimization of Lansweeper's global Salesforce and Quote-to-Cash (QTC) landscape. This hybrid role blends hands-on Salesforce development (80%) with solution design and architecture ownership (20%), contributing directly to our Digital Sales, Renewals, and FinOps initiatives.
You'll play a critical part in defining and evolving our CRM backbone, ensuring process efficiency, system scalability, and a seamless customer and internal user experience.
What You'll Do
- Design, develop, and maintain scalable Salesforce solutions aligned with Lansweeper's digital sales and renewal architecture.
- Support and optimize end to end QTC flows including lead management, quoting, subscription management, billing, and financial synchronization CRM solutions.
- Collaborate with Finance, Sales, Revenue Operations, and Integration teams to ensure smooth process handoffs across systems.
- Participate actively in digital transformation projects, contributing to both architectural discussions and hands on technical delivery.
- Identify opportunities for automation, simplification, and process standardization across CRM and QTC ecosystems.
- Oversee day to day Salesforce operations (BAU), ensuring stability, data integrity, and user enablement.
- Document and communicate system designs, data flows, and best practices while mentoring team members to strengthen CRM capabilities.
Requirements
Do you have experience in Scalability?, Do you have a Bachelor's degree?, * 4-6 years of hands-on Salesforce development experience (Apex, Flows, Lightning Components, APIs/integrations).
- Proven expertise in Quote-to-Cash processes: lead-to-opportunity, quoting, subscription management, and billing.
- Strong knowledge of system integrations between CRM, ERP, and financial platforms (REST/SOAP APIs, middleware, etc.).
- Understanding of data modeling, governance, and system performance optimization in Salesforce.
- Experience with tools like Sales Cloud, Service Cloud, CPQ/Billing, ChargeBee/Maxio and automation platforms (Workato, Boomi, Mulesoft, or similar)
- Bachelor's degree in computer science, Information Systems, or equivalent experience.
- Background in SaaS, subscription, or digital sales environments.
Nice-to-have
- Experience with subscription management tools or customer-facing portals.
- Exposure to CPQ/Billing implementations or FinOps-related integrations.
- Comfort working in hybrid business/technical teams across multiple systems.
Benefits & conditions
- Thinks end-to-end, connecting CRM design to business outcomes across Sales, Finance, and Operations.
- Demonstrates strategic thinking and ownership, not just delivery.
- Proactively identifies ways to automate and simplify processes.
- Communicates confidently and builds alignment among cross-functional stakeholders.
- Contributes to a culture of learning and collaboration by mentoring others.
Why Join Lansweeper
Be part of a fast-growing global SaaS company empowering thousands of organizations. Work in a collaborative and forward-thinking team that values innovation and ownership. Take an active role in shaping the technology and processes behind our global growth. Remote work flexibility and exposure to a dynamic, international environment.
