Product Owner - FrAML

SurePay
Utrecht, Netherlands
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Utrecht, Netherlands

Tech stack

API
Agile Methodologies
Software as a Service
DevOps
Payment Systems
Information Sciences

Job description

We're looking for a Product Owner to join us in building the future of digital payments. You'll translate vision into backlog, ideas into features, and chaos into clarity. Working closely with developers, QA, DevOps, and our external partners, you'll shape products from discovery through delivery and make sure what we ship is valuable, usable, and reliable.

If you're organised, curious, technical enough to talk APIs, and passionate about solving real problems…we'd love to hear from you.

The opportunity

You'll sit at the centre of our product teams connecting business goals, customer needs, and technical implementation. This role isn't just about backlog grooming. It's about owning the why, the what, and the when and being a calm, strategic force in the fast-paced world of product delivery.

Each product touches millions of users and is built to scale so quality, speed, and stakeholder alignment are key.

What you'll do

  • Manage and prioritise the product backlog, shaping user stories and epics based on stakeholder input
  • Collaborate with Tech Leads, Developers, QA, and DevOps to deliver high-quality, scalable features
  • Own the sprint process. Run planning, stand-ups, demos, retros, and more
  • Translate product vision into tangible roadmaps, ensuring alignment across teams
  • Work closely with customers, partners, and service providers to gather feedback and guide product evolution
  • Coordinate release planning, write release notes, and communicate changes to internal and external audiences
  • Draft and maintain API specifications in collaboration with developers
  • Answer technical questions, investigate bugs, and help triage complex requests
  • Ensure team documentation, standards, and ISO/security policies are up to date
  • Act as the point of contact during technical implementations with partners or clients

Requirements

Do you have experience in Team management?, Do you have a Master's degree?, You're a natural translator. You can switch between technical deep dives and high-level stakeholder conversations with ease. You care about outcomes, not just output and you get energy from bringing clarity to complexity.

Must-haves

  • 3+ years of experience as a Product Owner in a fast-paced, Agile environment
  • Business vision to execution and business value articulation
  • Proven experience aligning business and technology teams
  • Strong analytical and logical thinking. You ask great questions and see the big picture
  • Experience writing user stories, epics, and requirements based on real stakeholder needs
  • Confidence working with APIs, infrastructure teams, and technical specifications
  • Experience managing backlog, sprints, and team ceremonies in cross-functional teams
  • Clear communication in English (both verbal and written)
  • A proactive, curious mindset. You take initiative and thrive in ambiguity
  • Bachelor's or Master's degree in a relevant field (e.g. Business Informatics, Information Science, Engineering)

Bonus points

  • Experience working on data-driven, SaaS, or fintech products
  • Background in Business Analysis, Technical Implementation, or Developer Collaboration
  • Familiarity with Lean Startup, experimentation, and continuous discovery
  • Knowledge of ISO, security, and compliance frameworks in a B2B setting
  • Previous experience in payment systems, banking, or open banking

Benefits & conditions

What you'll get

  • 8% holiday allowance + 8% personal benefits budget (extra salary, time off, or training. Your choice)
  • Competitive salary with growth opportunities
  • 25 holidays + flexible hours + hybrid setup
  • NS Business Card & travel costs covered
  • MacBook Pro, iPhone, and everything you need
  • Pension plan
  • Flat structure, supportive culture, and space to grow
  • Regular Friday drinks, offsites, and quarterly company meetups

Why SurePay?

Because we care about the details and the bigger picture. At SurePay, your work has real impact and your voice gets heard. If you're excited to take ownership, ship meaningful products, and help shape the future of digital payments, we'd love to talk.

About the company

At SurePay, we've helped prevent fraud in over 10 billion payment checks and we're just getting started. We've already changed the game with IBAN-Name Check, and we're now expanding our platform with new solutions!, About SurePay * Founded in 2016 * ± 120 employees * ±30 nationalities * 1 office * Flat organisation and no hierarchy * (Business) Casual SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay's mission to prevent payment fraud globally and accelerate our international growth. SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday. * We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments. * Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths. * Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment. * Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.

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