Information Systems - Open Source Technical Architect

As the IS Architect, you'll improve Canonical products and open-source technologies by leading SRE and Data Center Engineers, coaching on automation, reliability, scalability, network infrastructure and security. This role is home-based, with twice-annual travel to company events for a total of around 4 weeks per year, and it is based remotely in the EMEA region. Responsibilities

• Define, gain buy-in and implement a holistic vision of a world-class internal cloud.
• Maintain and update the technical design roadmap and guidelines for the SREs, aiming to improve reliability, resilience, operational scalability and technical scalability.
• Collaborate with cloud-ops software development teams, providing input for roadmap, requirements and prioritisation to build a highly standardised and automated operation.
• Provide the IS management with input and advice on technology, reliability, resilience and business cases.
• Lead technical choices to implement solutions as self-service products, ensuring scalable operation.
• Collaborate with product security and operations security to set best practice and mitigate new threats in a timely manner.
• Automate operations for reuse across the world's largest companies, considering the complexities of distributed systems.
• Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures.
• Analyse incidents and events, determine root causes and recommend structural improvements to minimise recurrence., * Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Program.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass, and travel upgrades for long-haul company events.

• Exceptional academic track record from high school and university.
• Undergraduate degree in a technical subject or a compelling alternative path.
• Confidence to speak up, exchange feedback and share ideas without hesitation.
• Track record of exceeding expectations to achieve outstanding results.
• Extensive knowledge of cloud computing concepts, technologies & operations.
• Practical knowledge of Linux networking, routing, firewalls, internet transit and large-scale/bandwidth networking.
• Experience dealing with significant production outages, incident response and post-mortems.
• A passion for writing, sharing and maintaining enterprise open-source software solutions.
• Clear and effective communication in English via email, chat, video or voice calls, in-person.
• Passionate about open-source, especially Ubuntu or Debian.

Nice-to-have skills

• Modern software engineering background (peer review, unit testing, SCM, CI/CD, Agile).
• Hands-on experience of automating enterprise Linux servers at scale.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors., Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT and the cloud, we are changing the world of software.