Director, Business Process, ERP & Transformation

We're seeking a dynamic and strategic Senior Director, Business Process, ERP & Transformation to spearhead the design, standardisation, and implementation of end-to-end business processes across our organisation as part of a global ERP transformation.

This role acts as a vital link between business functions and technology, ensuring that process excellence is embedded within our ERP solution and aligned with both strategic objectives and operational realities.

Process Design & Standardisation

• Lead the definition and harmonization of global business processes (e.g., Finance, Supply Chain, Procurement, HR) to align with ERP capabilities.
• Collaborate with functional leaders to co-create process design principles and KPIs.
• Build the capability of Operational Excellence across the organisations (regions & functions)
• Partner with Technical Services (IT) and system integrators to ensure process requirements are accurately translated into ERP configurations.
• Oversee pilot implementations and global rollouts, ensuring timely delivery and adoption.

Stakeholder Engagement

• Establish Global Process Ownership as a key element of the Operating Model of the organisation

• Engage with GPOs and GPLs to drive process excellence methods and decisions across the organisation

• Ability to engage at all levels in the organisation from a technical as well as business perspective

• Act as the primary liaison between global business units, functional teams, and ERP programme leadership.

• Facilitate workshops and change impact assessments to align stakeholders on process changes. Change Management & Training

• Support change management initiatives by identifying process impacts and helping teams adapt to new ways of working.

• Contribute to training content and ensure process owners are equipped to sustain the transformation. Governance & Compliance

• Ensure processes comply with internal controls, regulatory requirements, and industry standards.

• Maintain documentation via chosen ERP process tool and oversee process governance post-implementation.

• Ensure that Process and Data governance is adopted by regions and functions alike

• At least 5 years proven experience in leading global process transformation within ERP programmes
• At least 5 years in people management / leadership roles
• Experience working in multinational environments with diverse stakeholders
• Strong understanding of ERP systems, process mapping tools (e.g. Signavio, Nintex, etc), and reporting
• platforms
• Experience with Business Process Architecture
• Bachelor's or Master's in Business, Finance, Engineering, or related field
• Expertise in operational excellence and process improvement methodologies