Welsh Speaking Governance Manager
Role details
Job location
Tech stack
Job description
We're looking for someone who brings clarity, organisation, and sound judgment to a role at the heart of our governance work. You'll enjoy working with colleagues across the organisation, helping them navigate processes, meet statutory responsibilities, and maintain high standards of transparency and compliance. This role suits someone who values accuracy, good relationships, and steady coordination across multiple priorities. If you're motivated by public service and keen to support strong governance that helps us operate effectively and responsibly, we'd be pleased to hear from you., You will be responsible leading and supporting key initiatives across corporate and information governance, focusing on the day-to-day management of governance issues including our internal audit programme, Freedom of Information Act and Subject Access Requests, and feedback and complaints. Key tasks include:
- Manage Estyn's internal audit programme, including the coordination of audit meetings, reports and progress against recommendations
- Work with senior managers and central services staff to produce and monitor Estyn's Annual Plan, and monitor Estyn's key performance indicators (KPIs) and management indicators (MIs)
- Manage the Feedback and Complaints process and guidance, co-ordinating timescales and responses and supporting managers
- Manage Information Governance arrangements including coordinating timescales and responses to Freedom of Information (FOIA) and Subject Access Requests (SAR) and updating or providing initial drafts of policies so the organisation remains compliant
- Active member and support for the Information and Data Governance Group (IDGG)
- Management of the translation services contract and the translation process and oversee daily translation requests
- Manage the Translation budget in accordance with organisational governance arrangements
- Work with colleagues across the organisation to produce and monitor Estyn's Environmental Report and Action Plan
- Produce relevant management reports for groups and committees
- Keep and maintain an accurate electronic filing system
- Monitor and evaluate the effectiveness of policies and adjust to meet evolving organisational needs
- Provide cover for the Manager of HMCI's Office during periods of absence and assistance during peaks in workload
- Attend relevant internal meetings and deputise for the Head of Governance where necessary
- Line management of Governance team members as required, We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Changing and Improving
- Making Effective Decisions
- Working Together
- Managing a Quality Service
- Delivering at Pace
Requirements
- Experience or a commitment to develop in the areas of handling complaints and FOIA/SAR requests
- Excellent interpersonal and organisational skills
- Experience of partnering with colleagues across all levels to support service delivery
- Experience of managing a varied and high-volume workload and competing priorities to meet deadlines
- Excellent communication, literacy, numeracy, analytical and presentation skills
- Can maintain high levels of trust and confidentiality
- Proficiency in use of Microsoft packages
- The ability to work through the medium of Welsh It is desirable that you have experience of drafting policies
Benefits & conditions
Alongside your salary of £35,787, ESTYN contributes £10,367 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Competitive salary and incremental points meaning that you will normally reach the maximum of the pay scale within two/three years of joining us.
- Generous holiday entitlement - 41 days away from work each year (made up of 31 days of annual leave, plus 10 public/privilege holidays (pro-rated for those who work part-time).
- Flexible working - We operate a flexi-time system, giving you the freedom to shape your working day in a way that suits you and meets business needs.
- Support for your wellbeing - We provide an hour of wellbeing time per week (pro-rated) for staff. We also provide an employee assistance programme, free annual health checks, seasonal flu jabs, a free eye care scheme and access to Health Insurance Plans through Civil Service Healthcare.
- Support for your family life - generous family friendly policies including maternity, paternity, adoption leave.
- Tax-free savings - Access to a cycle to work scheme.
- Special offers and discounts - Access to a range of discounts and exclusive offers through the Civil Service Social Club - Sports and Leisure, the Civil Service Motoring Association, the Civil Service Insurance Society and the Charity for Civil Servants., A sift of applications: The panel will consider all complete applications. The information you give us in your application is important in deciding whether we will invite you to the next selection stage. Candidates will be assessed at sift on all essential criteria as per the person specification. Desirable criteria will be assessed at sift where there is a strong field of candidates as a second stage after essential criteria have been considered. Assessment and Interview: Candidates invited to assessment and interview will again be assessed on their skills, experience and behaviours in relation to the person specification. The assessment will consist of a range of tasks relevant to the role as set out in the job description. At least one of these tasks will be in Welsh. Full details will be shared when candidates are invited to interview. The interview will consist of a panel interview. This will take place on 15 January at Estyn's Office in Cardiff. Feedback will only be provided if you attend an interview or assessment.
Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)
Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.