Lead Developer

We are looking for an individual to lead the development function in delivering scalable, automated and data-driven business systems to enable to business' transformation strategy. This role will focus on hands-on development, integration and the optimisation of Salesforce, NetSuite, Halo (or similar) and associated middleware.

This role will establish and maintain development frameworks, drive customisation and integration and enable systems that underpin an efficient operating model.

What You'll Be Doing:

• Deliver the system changes and enhancements determined by the Transformation Team, translating business requirements into scalable technical solutions aligned with transformation goals

• Lead the design and implementation of scalable, secure, and efficient solutions for CRM (Salesforce), ERP (NetSuite), ITSM (TBD), MDR (TBD), other corporate platforms, and transition systems. Document technical designs and support governance frameworks as required.

• Build and customise applications using Apex, Lightning Web Components, SuiteScript, and .NET/C#.

• Develop APIs and middleware for integrations between Salesforce, NetSuite, and ITSM, including the use of third-party solutions (e.g. MuleSoft).

• Automate real-time workflows and data migrations across systems.

• Ensure adherence to security standards and data protection regulations.

• Collaborate with business analysts, project managers and transformation consultants to translate requirements into technical solutions and deliver them.

• Communicate technical concepts clearly to non-technical stakeholders.

• Required Technical Skills: Salesforce: Apex, Visualforce, Lightning Web Components, SOQL/SOSL.

• NetSuite: SuiteScript 2.x, SuiteFlow, SuiteCloud, RESTlets, SuiteTalk.

• Halo (or similar) ITSM: .NET/C#, REST API, PowerShell. General: JavaScript, SQL, HTML/CSS, Git, CI/CD tools.

• Integration Expertise: REST/SOAP APIs, middleware platforms.

• Business Intelligence: Tableau, data transformation, automated data pipelines.

• Azure DevOps.

• Cross-Platform Skills:

• Object-Oriented Programming (OOP): Understanding of inheritance, abstraction, and design patterns.
• Integration: Experience designing and implementing secure, scalable integrations across CRM, ERP, ITSM, and BI platforms.
• Cloud & SaaS Knowledge: Understanding multi-tenant architectures and API governance.
• DevOps Practices: CI/CD pipelines, automated testing, and version control (Git).
• APIs and middleware integrations (REST) between SFDC, NetSuite, ITSM, and MDR, including the use of third-party solutions (e.g. MuleSoft).
• Agile methodology experience.

• Soft Skills:

• Strong leadership and mentoring ability.
• Excellent problem-solving and analytical skills.
• Effective communication and stakeholder management working with cross-functional teams and third-parties.
• Agile methodology experience.
• Assist in managing relationships with third-party developers, integration, and system partners.
• Support company-wide continuous improvement programmes and lead these for Development.

• Certifications:

• Salesforce Platform Developer II.
• NetSuite SuiteFoundation and SuiteCloud Developer.
• ITIL Foundation (for ITSM best practices).

• Experience:

• Extensive experience in software development, with at least demonstrable experience in a senior or lead role.
• Proven track record in multi-platform integration and business transformation projects, specifically in Salesforce, NetSuite, and enterprise ITSM.