Senior Cloud Solution Architect - Azure Infra

Customer Centricity

• Customer Satisfaction - drive positive Customer Satisfaction & become a trusted advisor.
• Customer/Partner Insights - provide feedback & insights from customers/partners.

Business Impact

• Consumption (Cloud & Support) growth - develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments.
• Resolution of Customer Blockers - identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable IP.

Technical Leadership

• Trusted Advisor - guide customer journeys to our Cloud & ready them to innovate with AI, providing thought leadership by constructively challenging customer thinking, applying knowledge of their situation, Azure Infra subject matter expertise, IP & industry/market insights and through delivery of worldwide Microsoft best practices, such as Well Architected Framework Value Based Deliveries.
• To be part of a Cloud Platform squad and take part in sprint planning, backlog refinement and responsibilities for completing work tasks. These can range from supporting application teams to use the Azure Platform. Platform Engineering tasks such as updating and creating Azure DevOps pipelines, modification and addition to Terraform code to support new Azure platform capabilities. Creation of documentation, procedure guides and knowledge transfer sessions across the breadth of the Azure Cloud.

Successful Cloud Solution Architects Achieve Results By

• Customer Obsession, matching customer needs with appropriate Microsoft resources and repeatable IP, e.g., by giving the customer confidence that we can help them achieve their desired business outcomes, including readying them for AI, using Value Based Delivery.
• Understanding the critical levers that impact achievement of targets/ business objectives and planning/ forecasting ahead to overcome any associated constraints or risks ie. lead times for customer resources.
• Continuously building their capabilities to meet MS/Customer priorities and personal career development needs, e.g., by proactively leveraging career stage guidance and taking ownership for planning technical skilling & personal development and activities.
• Actively contribute to the success of others by engaging with your local & global communities, coaching and mentoring others and contributing to team success through IP sharing.

• Strong and proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting or related field

• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

• Experience in Cloud Infrastructure, plus one or more of the following highly desirable:

• Networking

• Virtualisation Technologies

• Open Source

• High Performance Computing

• Data Architectures

• AI Enablement

Desirable Skills And Experience

Professional Experience - proven success in technology sector with either technical sales, projects, architecture, design, implementation, and/or delivery support.

Relationship Building - proven track record of building deep technical relationships with people, experience in managing various stakeholder relationships to get consensus on solution/projects.

Problem Solving - passion and ability to solve technical problems.

Collaboration and Communication - acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects.

Microsoft is a global technology company headquartered in Redmond, Washington. Our mission is to empower every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices that help individuals and businesses realize their full potential.

Our flagship products include the Microsoft 365 productivity cloud, Windows operating system, Azure cloud platform, and Dynamics 365 business applications. We are also a leader in areas such as artificial intelligence, cybersecurity, developer tools, and gaming through Xbox and Game Pass.

With operations in more than 190 countries and over 220,000 employees worldwide, Microsoft is committed to responsible innovation, inclusive economic growth, and sustainability. We work closely with governments, industries, and communities to ensure that technology serves the public good and helps address some of the world’s most pressing challenges.

As we celebrate our 50th anniversary in 2025, we continue to look forward—investing in AI, cloud, and quantum computing to shape the future of work, education, and society at large scale.