Technical Trainer & Field Application Specialist

The Technical Trainer & Field Application Specialist will deliver technical training and provide in-field support to ensure the successful implementation and operation of Casambi networks across APAC., Training & Education

• Deliver Casambi Fundamentals and Advanced Training sessions to customers, partners, and internal teams in both Online and in person. Travelling will be needed from time to time.

• Conduct hands-on workshops, online webinars, and certification programs in accordance with Casambi's training framework.

• Maintain and regularly update training materials, demo kits, and documentation to reflect the latest product updates and best practices.

• Track and manage participant progress, feedback, and certification records.

• Support training-related marketing activity or partner enablement initiatives (e.g., Lunch & Learn sessions, technical seminars).

Field Application & Technical Support

• Provide on-site and remote support for system setup, commissioning, and troubleshooting of Casambi networks.

• Conduct site evaluations, system checks, and post-installation reviews to ensure project quality and stability.

• Identify and document recurring field issues for escalation to Casambi's global support or R&D teams.

Cross-functional Collaboration

• Work closely with the support team to ensure consistent delivery of Casambi training and service quality.

• Provide feedback and insights from field experience to improve product documentation and training content.

• Represent Casambi at technical events, exhibitions, and customer demonstrations where appropriate.

• Certification in Electrical Engineering, Lighting Technology, or a related technical discipline.

• 3-5 years of experience in lighting control systems, field applications, or commissioning roles.

• Prior experience conducting technical training or customer workshops is highly desirable.

Technical Skills

• Strong knowledge of Lighting control protocols, Bluetooth® Mesh networks, DALI, and DMX protocols.

• Familiarity with lighting fixture integration, drivers, sensors, electrical wiring and control devices.

• Competence in on-site troubleshooting and commissioning of lighting control systems.

• Proficiency in standard digital tools such as PowerPoint, Excel, and CRM/ticketing systems.

Soft Skills

• Excellent verbal and written communication skills. Fluent in both English and Chinese.

• Strong interpersonal skills with a customer-focused, solution-oriented mindset.

• Ability to deliver engaging technical training and manage diverse audiences.

• Self-driven, detail-oriented, and capable of working independently and within regional teams.

• Willingness to travel within the APAC region (approx. 20-30%).

This role combines education, hands-on fieldwork, and customer enablement to strengthen Casambi's regional ecosystem and uphold its reputation for technical excellence., As an internationally growing high-tech company, Casambi offers interesting and varied challenges. You'll work on projects that make a real impact, where your contributions are visible in the applications and software we deliver. The role is hands-on and dynamic-perfect for someone who thrives in a gritty, high-performance environment and wants to leave their mark while helping shape the future of smart lighting. Casambi is changing the way people illuminate their surroundings. The company's innovative wireless technology uses Bluetooth Low Energy to put the entire lighting ecosystem in the hands of the user. This unique dynamic and reliable modular solution have already been enjoyed in thousands of buildings across hundreds of major networks worldwide. In addition, we have built a significant sales and support network throughout Europe, North America, and Asia, which will continue to grow as companies worldwide discover the benefits of wireless lighting management.