Conversational Designer - AI-Driven UX

• Gather inputs that enable the product evolution based on business goals and user needs.
• Analyze needs and opportunities for using AI.
• Conduct workshops with clients and users for diagnostics and validation.
• Design end-to-end conversational flows applying UX best practices.
• Model and improve chatbot AI ensuring brand consistency.
• Master Blip platform functionalities and AI products.
• Create prototypes for stakeholder validation.
• Define scripts for conversational experience quality testing.
• Monitor conversational experience metrics.
• Generate insights for the chatbot's roadmap.
• Document the process following best practices.
• Use AI to optimize workflows.
• Participate in internal initiatives for knowledge sharing.
• Collaborate with non-technical teams fostering strategic discussions.

A global technology company is seeking a Senior Conversational Designer to combine AI with UX design in Madrid. The role involves designing conversational interactions, facilitating client workshops, and enhancing chatbot AI. Ideal candidates should have strong communication skills, experience in user journey mapping, and proficiency in tools like Figma. A good knowledge of English and familiarity with AI technologies is essential. This position offers opportunities for career development and collaborative work in a dynamic environment., * Experience with research techniques, personas, and user journey mapping.

• Experience in Information Architecture, Design Thinking, and Design Systems.
• Familiarity with prototyping solutions and usability testing.
• Proficiency in writing techniques (UX Writing).
• Ability to facilitate sessions with stakeholders.
• Curating and architecting AI applied to chatbots.
• Understanding and practical application of RegEx and Fuzzy Match.
• Experience with AI providers like Watson, LUIS, and Dialogflow.
• Knowledge of conversational interaction experience metrics.
• Data extraction and analysis (SQL, Python).
• Basic understanding of prompt engineering.
• Strong interest in creative processes, user behavior, and innovation.
• Experience with design tools (e.g., Figma) and agile methodologies.
• Process and project documentation and organization.
• Good time management and prioritization.
• Excellent communication skills and client-facing abilities.
• Fluent English skills., Research techniques User journey mapping Information Architecture Design Thinking Prototyping solutions Usability testing UX Writing Facilitating sessions with stakeholders Curating AI for chatbots RegEx and Fuzzy Match Experience with AI tools Conversational interaction metrics Data extraction and analysis Prompt engineering Design tools (e.g., Figma) Agile methodologies Good time management Excellent communication skills Fluent English

EUR 40,000 - 60,000 Jornada completa Ayer Sé de los primeros/as/es en solicitar esta vacante