Server Infrastructure Analyst

The Server Support Analyst is a member of the Infrastructure Team. They provide specialist enterprise-level implementation, maintenance and support to the Council's IT infrastructure, supporting environments such as Microsoft Hyper-V and VMWare vCentre and using tools such as the Microsoft System Centre suite. The analysts coordinate tasks with appropriate functions around the organisation and suppliers to ensure that systems administration tasks are completed to schedule and in line with ITIL standards, ensuring good practices, excellent documentation and high standards of operational effectiveness are implemented.

· Knowledge and experience of deploying, administering and supporting Windows Server across physical and virtual environments.

· Knowledge and some experience of working with at least one Microsoft System Centre suite products: VMM, SCOM, SCECM, SCOR

· Experience of working with either Microsoft Hyper-V or VMWare ESXi hypervisors

· Knowledge and some experience of working with the Microsoft cloud ecosystem and knowledge of ITIL Service Delivery and Change Management processes

· Understanding of customer service, ownership and feedback in the context of systems support, upgrades and change management.

· The ability to prioritise work and deliver results in a pressurised environment, balancing conflicting demands to achieve acceptable outcomes and the ability to produce clear written and verbal communications and to update systems and databases accurately.

· The ability to enhance technical skills through personal development and formal training courses.

· The willingness to work outside of core working hours as required.

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

• You can read more about the different benefits offered to colleagues working for Nottingham City Council ., In addition to working within a great team and a competitive salary you will have access to:
• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.