Product Integration Manager

As an Product Integration Manager, you will play an important role in managing and improving our existing integrations. You will coordinate all related activities, from troubleshooting and documentation to onboarding new integrations. This role requires a strong understanding of data flows, configuration tasks, and third-party collaborations. This is a cross-departmental role working with Customer Care, Sales, Support, Engineering, and Partnerships teams.

Where you will have impact

• Manage and improve existing integrations, ensuring perfect data flow and system functionality.
• Coordinate integration-related activities, including troubleshooting, documentation, and onboarding.
• Collaborate with internal teams (Customer Care, Sales, Support, Engineering, Partnerships) and external third party vendors to address technical challenges and implement solutions.
• Clearly document technical processes and improvements for all stakeholders.
• Participate in debugging and alignment calls, representing the integrations team and contributing to effective problem-solving.
• Prepare weekly reports on integration usage and performance.
• Contribute to the integrations team's roadmap, identifying areas for improvement and innovation.

About our team

Our Product Integration Management team manages the complete lifecycle of integration projects within the hospitality industry. We work closely with our product and engineering teams to understand their unique requirements and streamline integration delivery process. Our team is made up of experienced hospitality industry professionals who are passionate about delivering high-quality integrations that drive business results., As a Product Integration Manager you will work with a wide variety of technologies, including:

• API (REST/SOAP) development and management tools, such as Swagger, Postman
• Cloud-based as well as hosted hospitality systems
• Issue tracking and documentation tool like Monday, JIRA and Confluence
• Integration related outputs in JSON, XML, and other formats

• Strong stakeholder management skills, including setting clear expectations and communicating effectively.
• Strong technical understanding of data flows, configuration tasks, and integration processes.
• Experience working with third-party vendors and managing external collaborations.
• Excellent documentation skills, focused on clarity, accuracy, and completeness.
• Analytical mindset.
• Strong communication and coordination skills.
• Experience with reporting and data analysis.
• Ability to read API specifications.

We welcome

• Familiarity with cloud infrastructure.
• Experience with Slack, Jira, and Confluence.
• Proficiency in Excel or Google Sheets, with analytical capabilities.

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Alan Healthy benefits: 160€/month for food or nursery.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

At Lighthouse, we're on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential. Backed by $370 million in series C funding and driven by an unwavering passion for growth, we've welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities. At Lighthouse, we're more than just a workplace - we're a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry's most exciting rocket-ship?, Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture. If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you. We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid